Terms of Service

Below you will find TrueJobs' terms and conditions and information about our cookie and privacy policies. We know we are giving a great deal of information. TrueJobs does this for a reason: we want you to have as much knowledge about what we do for you at TrueJobs as is possible. We do not want you to wonder about any of our processes or procedures or guess as to what your interaction with TrueJobs means. We want you to understand it, which is why we must explain it in detail. We urge you to read these terms or any section of interest to you. You are agreeing to proceed under them.

TrueJobs General Terms of Service

Introduction to TrueJobs’ Terms of Service

Each time you access or use TrueJobs' online and/or mobile services and websites, including any TrueJobs mobile application and browser extension or plugin, regardless of where it is downloaded from (collectively, the “TrueJobs Apps”), and any software, service, feature, product, program and element (including e-mail messages, notifications, and other messages) provided by or on behalf of TrueJobs on or in connection with such services or websites (collectively, the “Site”), including any products, programs, and services described in these Terms of Service, (a) you represent that you have read and understand the Cookie Policy and Privacy Policy; and (b) you are agreeing to the terms and conditions of these Terms of Service (the “Agreement”) then in effect with the following entity or entities:

Any references to “TrueJobs” or “we” in this Agreement shall mean the applicable entity as set forth above.

*For the purposes of this Agreement, the Asia-Pacific Region is defined as the following countries and territories: American Samoa, Antarctica, Australia, Bangladesh, Bhutan, Brunei, Cambodia, China, Christmas Island, Cocos Islands, Cook Islands, East Timor, Fiji, French Polynesia, French Southern Territories, Guam, Heard Island and McDonald Islands, Hong Kong, Indonesia, Japan, Kiribati, Laos, Macao, Malaysia, Maldives, Marshall Islands, Micronesia, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Norfolk Island, Northern Mariana Islands, Pakistan, Palau, Papua New Guinea, Philippines, Pitcairn, Samoa, Singapore, Solomon Islands, South Georgia and the South Sandwich Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tokelau, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis and Futuna.

The Site is made available for use only by individuals searching for employment openings, or services or information related to their personal employment or job search (“Job Seekers”), by individuals and/or organizations seeking information related to hiring or human resources, seeking Job Seekers, or seeking to make available information regarding employment openings, on their behalf or other’s behalf, including but not limited to agencies purchasing for multiple parties and employment agencies (“Employers”), and by individuals and/or organizations seeking to participate in the TrueJobs Publisher Program (“Publishers”). You acknowledge and agree that your license to use the Site is automatically revoked upon your attempt to use the Site for any other purpose.

Except as otherwise provided below, TrueJobs does not act as an employment agency, or any other type of agent, by providing the Site or its tools. TrueJobs provides the Site solely as an independent contractor and does not have authority to act or make employment decisions on behalf of Employers or Job Seekers. Nothing in this Agreement or on the Site should be construed as creating an agency relationship between us and Employers.

TrueJobs may reject, remove, or limit visibility to any User Content (as defined below), and TrueJobs may disable any account or restrict your ability to use all or parts of the Site, for any or no reason without notice. Although TrueJobs may indicate why User Content or an account has been removed or disabled, we cannot give every reason why User Content or an account may be removed. We always retain the right to remove any User Content or account if we feel it is in our interest or our Users’ interest.

We may change this Agreement by notifying you of such changes by any reasonable means, including by posting a revised Agreement through the Site. Any such changes will not apply to any claim brought prior to the date on which we posted the revised Agreement incorporating such changes, or otherwise notified you of such changes. Your access to or use of the Site following any changes to this Agreement will constitute your acceptance of such changes. The “Last Updated” legends in each section of the terms and conditions indicate when this Agreement was last changed. We may, at any time and without liability, modify or discontinue all or part of the Site (including access to the Site via any third-party links); charge, modify or waive any fees required to use the Site; or offer opportunities to some or all Site users.

A. Terms of Service for Job Seekers

For purposes of this Section A of the TrueJobs General Terms of Service, all references to “you” or “your” shall mean you, the individual or organization accessing this Site in your capacity as a Job Seeker. As a Job Seeker, you are permitted to use TrueJobs' Site and its content solely for non-commercial purposes.

1. Job Ads or Job Listings

TrueJobs may make available Job Ads advertising employment opportunities and other job-related content, including links to third-party websites (“Job Listings” or “Job Ads”), through TrueJobs' search results or otherwise through the Site. Searching for Job Ads on TrueJobs is free for Job Seekers. TrueJobs displays Job Ads based on a combination of compensation paid by employers to TrueJobs and relevance, such as search terms, and other information provided and activities conducted on TrueJobs. While TrueJobs may in some circumstances be compensated by employers who post Job Ads, helping keep TrueJobs job search free for Job Seekers, all Job Ads are considered advertising.

Job Ads are created and provided by third parties over whom TrueJobs exercises no control; you acknowledge and understand that TrueJobs has no control over the content of Job Ads, links to or from Job Ads, or any conditions third parties might impose once a Job Seeker has submitted an application or left the Site. For example, some of these third parties may attempt to charge Job Seekers a fee to apply to a particular job, although TrueJobs endeavors not to make such Job Ads available on the Site. If you leave the TrueJobs Site and choose to enter a third-party website, you accept any terms and conditions imposed by that third-party. Except for sponsored, featured or paid placements, the Job Ads contained on, or linked from, the Site are indexed or posted in an automated manner. TrueJobs has no obligation to screen any Job Ads, or to include any Job Ads, in its search results or other listings, and may exclude or remove any Job Ads from the Site or your search result without any obligation to provide reasoning for removal or exclusion. You understand and agree that TrueJobs has no obligation to present you with any or all Job Ads. We cannot confirm the accuracy or completeness of any Job Ad or other information submitted by any Employer or other user, including the identity of such Employer or other user. TrueJobs assumes no responsibility, and disclaims all liability for the content, accuracy, completeness, legality, reliability, or availability of any Job Ads, or other information submitted by any Employer or other user.

When you initiate a job application on a website operated by an Employer or its applicant tracking system, TrueJobs may collect certain information about you and any actions taken by you during your visit using automated means, such as via Application Programming Interfaces (API), cookies, pixels and web beacons. The information collected includes, for example, information about job listings you viewed and job applications you started and completed. An Employer who uses tracker functionality is required under this Agreement to provide any notice, and obtain any prior consent, that may be required by applicable law. However, you acknowledge and agree that TrueJobs has no control over such an Employer or its website. You agree to TrueJobs' use of, and receipt of information from, any such tracker functionality.

TrueJobs may provide independent functionality to assist you. For example, TrueJobs may provide search options to help you narrow down Job Ads search results by job type categories (i.e. full-time, part-time, etc.), and such categories are created independently and entirely by TrueJobs, and may not directly or accurately reflect the content of the Job Ads. TrueJobs may reformat Job Listings so that you may read them more clearly on a mobile phone. TrueJobs may also promote Job Ads by select Employers on certain pages or websites dedicated to a specific topic, such as inclusive hiring, or military-friendly job posts. The placement of a Job Ad on a dedicated page or website is not a representation regarding the nature of the role for legal purposes (for example gig economy postings are not necessarily limited to contractor status jobs and may also include engagements for employment relationships) or a representation regarding the attributes of an Employer. TrueJobs does not guarantee that applying to jobs through a dedicated page or website will lead to a better job application experience, a job interview, or a job offer. The dedicated pages or website do not contain an exhaustive list of Job Ads, and no inferences can be drawn with respect to Job Ads or Employers that are not displayed on dedicated pages. TrueJobs may also provide functionality to call a telephone number contained in a Job Ad using the phone app on a mobile device. TrueJobs cannot guarantee that the extracted phone number is the correct phone number for the Employer or for the Job Ad you are viewing.

2. Resume and Profile

By creating a searchable resume through the Site (“TrueJobs Resume”) or uploading a file resume on the Site (collectively, “Your Resume” or “Job Seeker Resume”), you are requesting and authorizing TrueJobs to make available Your Resume to anyone accessing our Site, such as Employers that TrueJobs believes may have an interest in Your Resume, users of TrueJobs' Resume Search Program or Smart Sourcing, or anyone with access to the URL associated with your searchable resume. We offer you the option to make Your Resume searchable on TrueJobs to help you find a job. You are responsible for keeping Your Resume accurate and up-to-date.

When you provide Your Resume on TrueJobs, Your Resume is set to searchable on TrueJobs (“Searchable”) by default. If you do not want TrueJobs to make available Your Resume to third parties or if you do not want Employers to contact you, set your TrueJobs Resume and uploaded file resume to not searchable on TrueJobs (“Not Searchable”). Resumes that are not searchable on TrueJobs are only made available to those to whom the Job Seeker has submitted an application or provided their resume. Applying to jobs or otherwise sharing Your Resume with Employers may result in Your Resume being copied and published even if it is set to Not Searchable. While you may change Your Resume privacy settings at any time, setting Your Resume to Not Searchable will not affect your previous applications or prevent employers you responded to from contacting you. Resumes set to Searchable, including yours, can be copied by search engines and other third parties accessing the Site, who can then make those Resumes publicly available elsewhere. TrueJobs does not control such third parties. If Your Resume is copied in this manner, then setting it to Not Searchable on TrueJobs will not affect those third parties or the copies they have made of Your Resume. Changes to Your Resume on the Site may or may not be reflected on copies made by third parties. If you do not want Your Resume to ever be publicly visible or copyable, you must keep it set to Not Searchable. TrueJobs assumes no responsibility and disclaims all liability for Your Resume, your information, or application information that you share with Employers or otherwise make public.

In the United States, TrueJobs may make publicly available information aggregated from various sources searchable by third parties (like Employers) through our TrueJobs Resume Search or Smart Sourcing offering. We make that information available on a limited basis and for a limited time to help connect you to potential Employers about their Job Listings or job opportunities, and such information is not used for apply purposes. You may remove your publicly available information from our TrueJobs Resume Search or Smart Sourcing offering and unsubscribe from receiving potential job opportunities from Employers by following the unsubscribe link in our messages.

As we continue to improve the Site, you may see phrases like ‘Employers can find you’ and ‘Employers can’t find you’. For the purposes of the Terms, these phrases are synonymous with the previously employed terms ‘Searchable’ and ‘Not Searchable,’ respectively. These phrases are only a rephrasing for the purpose of enhancing user understanding, and it in no way alters the substantive rights, obligations, or protections provided under our Terms.

By creating or uploading Your Resume, you are requesting and authorizing TrueJobs, or an TrueJobs vendor, to review or scan Your Resume and provide you feedback (in TrueJobs' discretion), including suggested changes, other jobs you may consider applying to because your qualifications may match their requirements, and suggestions for additional information you may want to include with your application to a particular job. We may also provide you with feedback through additional resume review services, such as helping you understand how your resume may be parsed by applicant tracking system software, feedback on ways to build a more effective resume, or a personalized resume review video. We provide this feedback directly to you, and may give you the ability to access it within your account. It is not made available to Employers. You agree that your use of any feedback or other information provided through resume review services is at your sole discretion. You are the only one responsible for deciding which jobs to apply to and what to include in your applications. TrueJobs assumes no responsibility and disclaims all liability for any actions you take based on any provided feedback. TrueJobs does not guarantee that any recommended jobs are suited for you.

By creating an TrueJobs Resume or uploading a file resume on TrueJobs, TrueJobs may share with you Job Ads that match the contents of Your Resume. TrueJobs may also highlight to you items in Your Resume that may match qualifications from the Job Ad, or highlight to you items that appear in the Job Ad and may be missing from Your Resume. These highlights do not mean you are or are not qualified for the job or that you should or should not apply for it. Applying for such Job Ads does not guarantee job interviews or hiring. Even where TrueJobs highlights items or a Job Ad is shared with you, TrueJobs assumes no responsibility, and disclaims all liability for the content, accuracy, completeness, legality, reliability, or availability of Job Ads or highlights. By uploading a file resume on the Site, you agree that TrueJobs may convert your file resume to a different file type. It is your responsibility to review Your Resume to ensure that the content appears as you intend, and that it contains the right information or any information you intend to include or update. If you see any inaccuracy in any such material, it is your responsibility to correct such information or to contact TrueJobs to do so. It may take a few days for updates to your account or Your Resume to be reflected. TrueJobs assumes no responsibility and disclaims all liability for Your Resume or other application information you post, send or receive through the Site.

If you have an TrueJobs account, an TrueJobs Resume, or an uploaded file resume, you agree that TrueJobs may associate Your Resume data with your profile on TrueJobs (“TrueJobs Profile”). Your TrueJobs Profile consists of information you provide on the Site in the “Profile” section of your account. This includes your TrueJobs Resume, your scores on any TrueJobs Assessments you may have taken, and any information that you choose to include, such as your desired job title, job types, work schedule, whether you are ready to work, or pay. Information in your TrueJobs Profile, except as otherwise indicated on the Site, may be available to third parties, such as Employers. If you do not want TrueJobs to make your TrueJobs Profile available to third parties or if you do not want Employers to contact you, set your TrueJobs Resume and uploaded file resume to Not Searchable or remove Your Resume. Your response to an TrueJobs Assessment will be associated with your TrueJobs Profile. You may choose whether your TrueJobs Assessment response is available to Employers viewing your TrueJobs Profile. You can enable the ready to work feature on your profile to let Employers know that you can start work immediately. TrueJobs may disable that feature from your profile after a certain time, but you can manually enable it again.

To mitigate fraud, TrueJobs may mask or hide your contact information, for example, we may mask or hide your email address and/or phone number, from Your TrueJobs Profile, Your Resume, or application, and may substitute it with an alias. TrueJobs makes no promise to you about whether all or part of your contact info will be masked or hidden, and the decision to mask or hide such info is in TrueJobs' sole discretion. TrueJobs may also mask some or all of the Employer’s contact information, or an Employer may choose to mask their contact information when they contact you. In either case, you agree to an Employer contacting you from a masked phone number or email, and that you may not be able to return their call unless they provide their real number to you. TrueJobs reserves the right to limit your ability to set Your Resume to Searchable, and may toggle a public resume to Not Searchable, at any time, to prevent illegal conduct, for fraud mitigation, or for any other reason in TrueJobs' discretion. TrueJobs makes no guarantee that Your Resume will be shown to any particular Employer or that any portion of the TrueJobs Resume database will be available to an Employer at any particular time.

In certain markets, TrueJobs works with organizations who are involved in helping Job Seekers find opportunities. Notwithstanding the possible use of the term “partner” or “partnership,” TrueJobs' engagement with these organizations does not create or imply a joint venture, partnership, principal-agent relationship, or any other form of joint enterprise between the “partner” organization and TrueJobs. In some instances, TrueJobs shares limited information back to these organizations about Job Seekers if Job Seekers agree to such sharing. For example, confirmation that a Job Seeker has created an TrueJobs account or used one of our Sites successfully (for example, by applying to a certain number of jobs or utilizing our career guides). These organizations may advertise their career services in partnership with TrueJobs. TrueJobs is not responsible for, and disclaims all responsibility and liability for the activities of these organizations and their career services. TrueJobs does not guarantee the quality or effectiveness of any advice, recommendations, guidance or services you may receive from these third parties. You agree that, to the maximum extent permitted by law, TrueJobs will have no liability arising from any interactions you have with such a third party organization.

In connection with TrueJobs' work with these organizations, TrueJobs may offer Job Seekers opportunities to present particular skills and qualifications on their Resumes in connection with training programs or courses they have taken. Job Seekers are ultimately responsible for the contents of their Resumes or Profiles, as well as their job searches and applications. TrueJobs assumes no responsibility and disclaims all liability for Resume or application information that Job Seekers share with Employers or otherwise make public. TrueJobs makes no guarantees regarding your job application experience, that your Resume will be shown to a particular Employer, that Employers will contact you, or that you will receive job interviews or job offers.

3. Applying to Jobs Through TrueJobs

Any resume or application information that you submit through the Site, including Personal Data included in a resume, application or responses to screener questions and assessments (“TrueJobs Apply”), is subject to this Agreement. and to TrueJobs' Privacy Policy (all references on the Site to “Apply Now”, “Easily Apply”, “Simple Apply”, “Apply from your phone”, “Apply with TrueJobs”, “RSVP to hiring event” or any similar references mean “TrueJobs Apply.”). To maintain the quality of the Site and Services, TrueJobs in its sole discretion may impose limits on your ability to apply to Job Listings or to other TrueJobs services. Use of any automation, scripting, or bots to automate the TrueJobs Apply process outside of TrueJobs' official vendors and tooling is prohibited.

Prior to submitting your application through TrueJobs Apply, you will be given the opportunity to review the information. It is important that you review this information carefully to ensure that what is being submitted is accurate and complete, and that you are applying to your desired Employer. Once you provide information to an Employer (whether in the form of a job application, resume, email, interview material or otherwise), TrueJobs does not have control over the Employer’s use or disclosure of that information. If you want to request the Employer delete, modify, or maintain confidence over any such information, you must make such a request directly to the Employer. Unsubscribing from calls from Employers through TrueJobs does not apply to interviews you have already scheduled. If you require alternative methods for applying, you must approach the Employer directly to request such alternative method, as TrueJobs is not responsible for the Employer application process.

When you ask TrueJobs to submit your application or other information through TrueJobs Apply, you are sending Your Resume and application information to TrueJobs, and you are requesting and authorizing TrueJobs to make available such application information to the applicable Employer(s) for the indicated Job Listing(s). You further agree to TrueJobs' performance of automated processing in relation to your application, as such processing is an essential part of this Agreement. When you ask TrueJobs to transmit an application or a message, including, but not limited to, a signed offer letter, to an Employer via TrueJobs Apply or TrueJobs' relay system, or store such application, you understand that this is without warranty, and that TrueJobs reserves the right to reformat such application or message. Additionally, you consent to your application and any responses sent to you by the Employer (including offer letters) through TrueJobs being processed and analyzed by TrueJobs according to this Agreement and TrueJobs' Privacy Policy.

You acknowledge and agree that Employers may request that TrueJobs assemble your application materials, resume, answers to screener questions, assessment responses and other information you provide to TrueJobs into one document, and you agree that in doing so, TrueJobs assembles these application materials on your behalf. When you apply to a job using TrueJobs Apply, TrueJobs will attempt to send your application to the contact information provided to us by an Employer or their Agent, which may include sending your application to an Applicant Tracking System (ATS) or other service provider selected by the Employer. You agree that Employers can enable such service providers to access and manage their TrueJobs accounts, including by connecting to and integrating with APIs provided or used by TrueJobs. By applying for a job through TrueJobs, you agree to Employer’s use of such service providers, and acknowledge that such use may involve an intermediary’s access to job applications sent to its Employer client. We cannot guarantee that such messages and applications will be delivered, received, accessed, read or acted upon. TrueJobs also does not guarantee that any Employer will receive, be notified about, access, read or respond to any such resume or other application material, or that there will be no mistakes in the transmission or storage of the data. TrueJobs depends on the Employer or the Employer’s agent to provide TrueJobs with the correct destination for all applications, and we cannot vouch for the validity of the contact information provided to us by Employers. If the electronic destination provided to TrueJobs is incorrect, your application materials will not be sent to the intended recipient of the application. Further, TrueJobs does not guarantee that its integrations or the interface will be error-free. However, TrueJobs may alert you when any of the above events occur.

Job Ads may expire or otherwise be removed between the time you submit your application and the time it is received, in which cases your application will be void. TrueJobs has no responsibility for expired or removed Job Ads or for delivering applications prior to a Job Ad’s expiration or removal. TrueJobs and its third party providers may store your application and related information regardless of whether a Job Listing has been closed or is no longer available on the Site. We also cannot vouch for the technical capabilities of any third party sites, including but not limited to ATSs. Third party sites, including ATSs used by Employers, may disclaim liability for technical malfunctions, including the failure in the delivery of applications. We are not responsible if an ATS rejects or fails to deliver an application to an Employer for any reason. If you do not feel comfortable sending an application or messages in this manner, or having your application or messages stored by TrueJobs on TrueJobs' or third party providers’ servers, do not use the TrueJobs Apply or TrueJobs relay functions and please send your application or messages directly to the Employer by whatever other method you so choose, including the public mail system. You may contact the Employer directly to find alternative methods of application if you do not wish to apply through TrueJobs. By using the TrueJobs Apply system, you fully consent to the above.

By using TrueJobs, you agree that TrueJobs is not responsible for the content of the Employer’s job application, requirements, messages, screener questions, skills assessments or their format or method of delivery, and that TrueJobs does not guarantee receipt of your application by the Employer, or your receipt of messages from the Employer. Please note that TrueJobs does not choose the questions asked by Employers or decide the job qualification criteria of Employers. Employers are solely responsible for compliance with all applicable laws, including the Fair Credit Reporting Act and similar laws, anti-discrimination laws such as Title VII of the Civil Rights Act of 1964, as amended, the Age Discrimination in Employment Act, the Americans with Disabilities Act, and any applicable data protection or privacy laws. Employers are responsible for offering alternative methods of screening, if so required by the Americans with Disabilities Act or any similar law. You must contact the Employer if you require alternative methods of screening. Some questions may be labeled as Optional, indicating only that the application may be submitted to the Employer without providing an answer. TrueJobs cannot guarantee that the Employer will consider such an application or make a particular determination with regard to such an application. Employers may ask applicants to voluntarily self-identify certain demographic information such as race, ethnicity, sex, disability and/or veteran status along with their job applications. Some Employers are required by law to ask these questions and you may see these questions when applying to jobs on TrueJobs. That is a separate process from TrueJobs' collection of demographic data (see section 11, “Your Job Seeker Data,” below). TrueJobs is not responsible for these questions. If you have questions or concerns about an Employer’s application materials, please contact the Employer directly or refer to their privacy policy. TrueJobs does not guarantee the identity of an Employer or any individuals working for any Employers, and cautions Job Seekers when applying to jobs. TrueJobs cannot make any guarantee regarding health and safety measures in an Employer’s hiring or interviewing process. TrueJobs recommends Job Seekers follow personal health and safety best practices as recommended by the World Health Organization or similar institution. TrueJobs does not guarantee the validity of a job offer and cautions Job Seekers to verify the validity of a job offer before taking an adverse action regarding their current employment situations. Job Seekers are solely responsible for verifying the accuracy of any Employer or job offer.

By using TrueJobs Apply and answering screener questions, you acknowledge that Employers may have instructed TrueJobs to send out rejection notices if your answers do not match the answers sought by the Employer, and you acknowledge that TrueJobs has no discretion in the transmission of these rejections. TrueJobs may offer Employers the ability to activate a feature on their account called Employer Assist. Activating Employer Assist means the Employer is instructing TrueJobs to send a message on the Employer’s behalf to the Job Seeker informing them that the Employer has determined not to move forward with their application. These notices are automatically sent after a period of time selected by the Employer, unless the Employer indicates to TrueJobs their interest in your application. You acknowledge and agree that TrueJobs has no discretion in the sending of these messages, and that any such messages are solely a result of the Employer’s decision to activate Employer Assist and to not take an action on your application on TrueJobs within the time period selected by the Employer. Any interactions the Employer has directly with you and not through a tool provided by TrueJobs (for example, calling or emailing you directly instead of through an TrueJobs Relay Service) are not visible to TrueJobs, and would not by themselves prevent an Employer Assist rejection notice from being sent. TrueJobs assumes no responsibility, and disclaims all liability, for the content, accuracy, validity, completeness, legality, reliability, or availability of any Employer Assist notices.

By using TrueJobs Apply and answering screener questions, you acknowledge that Employers may have instructed TrueJobs to schedule interviews with Job Seekers who meet criteria (based on information the Job Seeker has provided to TrueJobs, such as answers to screener questions, resume, and TrueJobs Assessment Responses) that the Employers have selected, and based on the Employers’ availability. You agree that TrueJobs has no discretion in the transmission or storage of these interview invitations (which are purely mechanical), that transmission or storage is not guaranteed, and that the availability or criteria the Employer provided to TrueJobs may not be accurate. TrueJobs may request that Job Seekers confirm their interest in the position before scheduling an interview. It is ultimately your and the Employer’s responsibility to confirm whether any interviews were scheduled, or to reschedule or cancel interviews if necessary. The decision of who to interview is decided solely by the Employer, who can choose to interview any Job Seeker at any time.

TrueJobs may offer Employers functionality that groups applicants based on whether they meet or may meet Employers’ criteria, based on text in their resumes or answers to screener questions. In all cases, Employers can view any applicant at any time, and TrueJobs makes no decisions about any applicant. You agree that such functionality does not constitute or contribute to a decision, and is not a substitute for human discretion and review. The Employer is solely responsible for its screening and hiring decisions.

When you search for jobs on the TrueJobs Job Search app and proceed to apply for a job, including jobs on third party sites, TrueJobs may suggest information from your TrueJobs profile to include in your application. It is your responsibility to review suggestions before accepting them and including them on your application.

You acknowledge that as part of its efforts to combat fraud and spam, TrueJobs may require that users verify their email address. When you apply to a job through TrueJobs, you agree that you may be required to verify your email address, and that failure to verify may lead to your application being rejected.

4. Job Matching and Recommended Jobs

Job matches are recommendations which may be presented to both you as a Job Seeker and to Employers in various formats on the Site. For example, TrueJobs may recommend Job Ads which are similar to jobs to which you recently applied, or recommend Resumes to Employers which match Job Ads they post. Job matching is provided to you on a beta basis and is subject to our Beta Program (see section 9 of the Terms of Service for All Users).

To generate matches, TrueJobs uses data collected through our Site from both Employers and Job Seekers. This includes Job Ads, Your Resume, your application materials (including responses to screener questions), TrueJobs Assessments, and your activity on TrueJobs (such as searches you run and Job Ads you click on and apply to). You agree and consent that TrueJobs may use this information to present potential matches to you and to potential Employers.

TrueJobs may automatically send you recommended jobs via the email address you use to apply to a job or the email that is associated with your TrueJobs account.

5. Communications and Other Actions on the Site

When you view, send, store or receive communications or materials (including Job Listings, resumes, messages, text messages, emails, applications, questions and responses in applications, and any other information) to, on or through the Site, you agree to your communication and materials being processed, analyzed, reviewed, and stored, including via automated means, for data analysis, quality control, enforcement of the Sites’ rules and other TrueJobs policies, content moderation, and to improve the Site or any other TrueJobs product or service whether via automated means or otherwise. TrueJobs also uses vendors as an extension of the Site to collect, record, process, analyze, and store communication data. If you disagree with any part of these terms, do not use the Site.

When an Employer views, sends, stores or receives communications or materials through or using the Site, TrueJobs may inform you about such actions. Additionally, we may also inform you that an Employer has taken other actions with regards to a Job Ad, your Resume, or your application, such as pausing or closing a Job Ad, opening your Resume or application, viewing your Resume or application, responding to your Resume or application, and making a decision with regards to your application or Job Ad. TrueJobs may inform the Employer about activities you take on the Site or your use of the Site, for example, whether you are online, recently active, or active on TrueJobs, and you hereby consent to TrueJobs taking such actions. As part of this functionality, you may receive messages, including but not limited to text messages, emails or email notifications corresponding with your or an Employer’s (in the event you applied for a job) activity on or use of the Site, TrueJobs Apply, TrueJobs Chat, or any other communications service, product, or feature provided on or through the Site. In all cases, such messages or notifications are provided solely as a courtesy, and you should not rely on them. For example, if you accept an interview request, it is your responsibility to follow up with the employer separately to ensure they know your response, do not rely on notifications through TrueJobs. TrueJobs disclaims all warranties with regards to the transmission or storage of such courtesy notices, does not guarantee their delivery or receipt, and does not guarantee the date or time at which they may be sent. In the event a message being sent is intended for a closed account, these messages will not be deliverable.

TrueJobs may offer you the opportunity to receive a text message interview reminder from TrueJobs when an Employer has scheduled interviews with you. In such an event you will enter your phone number on the TrueJobs consent form and by entering your phone number you are representing and confirming it is your phone number and that you have the right to accept text messages at the number. TrueJobs will only send you text message reminders for your interviews, and you agree to accept such text message reminders on your cell phone, including messages sent by automated telephone dialing system. You acknowledge that if the words “automated,” “automatic,” or similar words are used on the Site in connection with calls or text messages, these words do not refer to the generation or storage of a phone number. TrueJobs only calls the number that you generated and stored when you provided your number to TrueJobs. In the event you change your phone number, you agree to promptly update your TrueJobs account with the new number. You agree that by providing your phone number or using the Site, you are establishing a business relationship with TrueJobs and that TrueJobs may send you text messages in connection with that relationship.

TrueJobs may enable text messaging relay and/or call relay services through our Site to help facilitate contact between Employers and Job Seekers about a Job Listing. You understand that communicating through such relay services on or through the Site shall be limited to the purpose of applying for a Job Listing. TrueJobs may, in its sole discretion, turn off or disable text messaging relay and/or call relay services for any Employer or Job Seeker at any time without prior notice and for any or no reason. Please note that since these text messaging relay and call relay services depend on the functionality of third-party providers, there may be technical delays on the part of those providers. We also cannot vouch for the technical capabilities of any third parties to send or receive such text messages or calls. You agree that TrueJobs is not responsible or liable for the content of any text message and/or call from you or Employers. You further agree that TrueJobs is not responsible or liable for the manner in which you or Employers use text messaging relay and/or call relay services.

TrueJobs may offer you the ability to utilize a text messaging relay service to facilitate contact for the purpose of submitting applications and for other communications related to Job Listings (“Text to Apply”). TrueJobs may also offer you the ability to utilize a QR scanning service to facilitate contact for the purpose of submitting applications and for other communications related to Job Listings (“Scan to Apply”). To use Text to Apply, a Job Seeker must text an Employer’s preset keyword (“Keyword”) to a telephone number which may be included in the Employer’s advertising materials, such as a sign, flyer or other materials or items that Employers display which contain a Keyword and phone number or QR code (“Sign”). To use Scan to Apply, a Job Seeker must scan the QR code displayed on a Sign. You agree that TrueJobs is not responsible for the content or placement of any Sign. By texting Keyword to the telephone number, you are consenting to receive text messages about the Employer’s Job Listings. You understand that a Keyword or QR code may be inactive or unavailable when you text the phone number or scan the QR code. You also understand and agree that messages and data rates may apply as a part of your use of Text to Apply. Please note that since these text message services depend on the functionality of third-party providers, there may be technical delays on the part of those providers. We also cannot vouch for the technical capabilities of any third parties to send or receive such text messages. You represent and warrant that you are the subscriber and primary user of the telephone number from which you use Text to Apply. You acknowledge and agree that when you text the assigned Keyword to the phone number provided, TrueJobs shall respond with a text message containing a link showing the sponsored Job Ads that the Employer has associated with Text to Apply, as applicable.

TrueJobs may also insert functionality into messages relating to your application allowing you to place calls directly to third parties. Please note this functionality is provided solely as a courtesy. Your standard calling rates with your phone provider will apply.

TrueJobs may use your email address to create an alias email address for your communication, in lieu of displaying your actual email address to the Employer. Once an Employer has your contact info, you agree that TrueJobs is not responsible or liable for the manner in which the Employer uses the info. TrueJobs may group messages together as part of a conversation on TrueJobs Messages. This is done as a courtesy, and some messages related to the same conversation may not be grouped together. When communicating with an Employer through TrueJobs, the Employer sender’s information may be displayed in different ways, for example, you may see the Employer’s company name or the name of the specific person sending the message, but you may not see all that info in all circumstances. TrueJobs' messaging system is not intended for sending one message to multiple people. You agree to not use TrueJobs' messaging services to send bulk messages, unless specifically authorized in the TrueJobs interface. You agree to not circumvent this limitation through using your email client for this purpose, for example by sending email messages through your email client (e.g. your Gmail or third party email provider) to multiple TrueJobs aliased e-mail addresses. If a user, such as an Employer, sends an email to multiple recipients (e.g. by adding additional aliased email addresses to the cc field in a third party email client), this may affect the way messages on TrueJobs are displayed. In this case, it is best to view the email conversation in the third party email client. Should you choose to send an email from a third party email client, the person with whom you are communicating may be able to see your email address, rather than the alias.

TrueJobs may enable chatbots, which allows you to take certain actions on the Site, such as apply to a job, schedule an interview, or otherwise interact with the Site, Employers, or Job Listings on our Site (“Chatbot”). You understand that the Chatbot is an automated service that does not involve human interaction. It is your responsibility to ensure the accuracy and completeness of information submitted through the Chatbot. TrueJobs is not responsible for any loss, damage or inconvenience arising as a consequence of the use (or inability to use) the Chatbot or from the information you submit via the Chatbot. You acknowledge and agree that any decisions or actions taken by the Chatbot are not legally binding, and TrueJobs shall not be held liable for any legal consequences resulting from such decisions or actions.

TrueJobs reserves the right to turn on or enable chat or other communication options for select Employers or Job Listings, in its sole discretion, and to notify you that chat or other communication options are available for a particular job or Employer. For example, you may see an option to chat with an Employer before applying to certain jobs. Whether or not you see that option depends on many factors, including whether the Employer turned on that functionality and the Employer and/ or Job Listing meet certain requirements. TrueJobs may, in its sole discretion, turn off or disable chat for any Employer or Job Seeker at any time without prior notice.

If you have turned on browser push notifications and wish to turn them off, you may do so by visiting the settings on your browser. If you have turned on mobile push notifications and wish to turn them off, you may do so through your mobile device.

6. Virtual Communications

Employers may offer you the opportunity to participate in virtual, pre-recorded, and remote communications using TrueJobs products, including but not limited to, TrueJobs Interview, TrueJobs Hiring Platform, Virtual Evaluations, phone interviews, virtual meetings, and video interviews (“Virtual Interviews”). You understand that TrueJobs is not a telecommunications service provider and that TrueJobs is only providing the option for you to communicate with Employers via services that may be offered by third-party providers. Please note that since these telecommunication services may depend on the functionality of third-party providers, there may be technical delays or malfunctions on the part of those providers. We cannot vouch for the technical capabilities of any third parties to receive, transmit, or support such phone or video communications. TrueJobs does not guarantee any aspect of your Virtual Interview experience including transmission of phone or video communications, quality of audio/visual content, data security, or data usage and restrictions. TrueJobs is not liable for any claims arising out of your use of Virtual Interviews and you release TrueJobs from any such claims.

You understand that TrueJobs does not guarantee the Employer’s schedule or availability for conducting Virtual Interviews and cannot vouch for the validity of the contact information provided to us. You also understand that the Employer is responsible for any and all questions, comments, or hiring decisions made. Further, Employers are responsible for any accommodations you need during Virtual Interviews.

NOTICE – Virtual Interviews May be Recorded: You understand that an Employer may enable the recording of a Virtual Interview or you may be given the option to pre-record an interview to provide to the Employer. You agree to respect any notification (visual, audio, or otherwise) which may indicate that recording is enabled by or on behalf of an Employer on Virtual Interview. If you do not agree to be recorded, you must refrain from pre-recording an interview or you must immediately leave the Virtual Interview. By using Virtual Interviews, you agree that the Virtual Interview may be recorded and that TrueJobs and third party providers can store, access and analyze the recording. Also, you agree that an Employer that receives pre-recorded interviews or activates the recording function, can access, store, use, analyze, and share the recording, and that this activity is outside of TrueJobs' control. YOU FURTHER AGREE THAT TrueJobs IS NOT LIABLE FOR ANY CLAIMS ARISING OUT OF THE RECORDING OF VIRTUAL INTERVIEWS, AND YOU RELEASE TrueJobs FROM ANY SUCH CLAIMS.

YOU UNDERSTAND AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY LAW, THERE IS NO PROTECTION FOR ANY INFORMATION YOU SHARE OR DATA THAT YOU TRANSMIT WHILE PARTICIPATING IN VIRTUAL INTERVIEWS INCLUDING, BUT NOT LIMITED TO, AUDIO/VISUAL CONTENT, INTERVIEW QUESTIONS AND ANSWERS, OR YOUR IMAGE OR LIKENESS. YOU ACKNOWLEDGE AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY LAW, TrueJobs IS NOT RESPONSIBLE FOR SECURING OR PROTECTING ANY DATA OR INFORMATION THAT YOU SHARE OR TRANSMIT DURING YOUR USE OF VIRTUAL INTERVIEWS. TrueJobs ASSUMES NO LIABILITY FOR THE MISUSE OF ANY DATA YOU SHARE OR TRANSMIT THROUGH USE OF VIRTUAL INTERVIEWS. YOU FURTHER ACKNOWLEDGE AND AGREE THAT TrueJobs DOES NOT ASSUME ANY RESPONSIBILITY FOR AVAILABILITY OR RETENTION OF ANY RECORDINGS OF VIRTUAL INTERVIEWS. YOU UNDERSTAND AND AGREE THAT YOU ACCESS AND USE VIRTUAL INTERVIEWS AT YOUR OWN DISCRETION AND RISK AND THAT TrueJobs DISCLAIMS ALL LIABILITY ARISING OUT OF YOUR USE OF VIRTUAL INTERVIEWS.

7. Screening Tools

TrueJobs may make screening tools available to Employers for Employer use in the application process, including screener questions, phone screen tools and assessments. TrueJobs is licensing these tools for Employers’ use as determined by Employers. As a Job Seeker you agree that the Employer has made the determination to use these tools as part of its application process, and the questions asked are solely determined by the Employer, and are not being asked by TrueJobs. The Employer is the sole party to determine which answers will qualify a candidate and is solely responsible for the use of the screening tool including any results which are considered to have a “disparate impact”.

TrueJobs does not act as an employment agency by offering screening tools. By using screening tools, you acknowledge and agree that TrueJobs is not procuring employees for Employers or procuring opportunities to work for Job Seekers. TrueJobs merely provides a tool enabling Employers and Job Seekers to exchange information as they determine. The sole responsibility for the content of any screening tools, any requests for interviews or offers made, any issues arising from an acceptance or denial of employment, and any other issues arising from the use of screening tools, is solely with Employers or Job Seekers as applicable.

You further acknowledge that only the Employer is responsible for offering alternative methods of screening, if so required by the Americans with Disabilities Act or any other equivalent or similar law. While TrueJobs is guided by WCAG 2.1, Level AA in our efforts to design and develop accessible offerings, as outlined in the accessibility statement, each disability is unique and TrueJobs does not warrant that the method of delivery of these questions is compliant with the Americans with Disabilities Act or any equivalent or similar law.

8. TrueJobs Assessments

TrueJobs Assessments is an online tool for the provision and review of skills assessments selected by Employers (“Assessments”) and responses from Job Seekers (“Responses”) through the Site. Employers may use the TrueJobs Assessments tool to send you Assessments, to which you may provide Responses. After you provide a Response, the Employer will be able to use the TrueJobs Assessments platform to review the Response.

An Assessment only evaluates a particular skill. It does not evaluate a Job Seeker’s qualification for any job. Whether a particular skill is relevant to a job, or whether a Job Seeker is qualified or appropriate for a job, is decided solely by the Employer sending the Assessment and reviewing your Response. Receiving or responding to an Assessment does not guarantee a job or job offer, or a job offer at any particular salary, or any further communication or action by any Employer. An Employer is the sole party to determine whether a Response indicates a qualified Job Seeker. Employers may have instructed TrueJobs to send out rejection notices if you have not responded to Assessments in a manner acceptable to the Employer, and you acknowledge that TrueJobs has no discretion in the transmission of these rejections. The Employer is the sole party to determine whether to consider any retaken Assessments as part of their hiring process.

You acknowledge and understand that Employers (or their employment agencies) select which Assessments to associate with their job openings, and that TrueJobs does not choose the Assessments sent by Employers and has no control over Employers’ selection or use of Assessments. You agree that the questions in any Assessment are solely being asked by the Employer sending the Assessment. TrueJobs may provide a means by which you may request and receive additional time on Assessments. TrueJobs may provide a means by which you may request such an alternative method or other accommodation from the Employer; TrueJobs does not guarantee the Employer’s receipt of, or response to, any such request. While TrueJobs is guided by WCAG 2.1, Level AA in our efforts to design and develop accessible offerings, as outlined in the accessibility statement, each disability is unique and TrueJobs does not warrant that the method of delivery of any Assessment question is compliant with the Americans with Disabilities Act or any equivalent or similar law. You agree that TrueJobs is not responsible for offering alternative methods of screening, if so required by the Americans with Disabilities Act or any other equivalent or similar law, and that the responsibility for offering any such alternative method lies solely with Employers. If you require an accommodation, or any alternative method(s) of Assessment, screening or application, you must indicate it to the Employer.

You agree and acknowledge that the usefulness and value of Assessments and Responses depend on their contents being kept confidential. You therefore agree to keep the content of Assessments and Responses confidential and to not reproduce or discuss them with anyone, except that you may communicate with an Employer about an Assessment they have sent to you and your Response.

TrueJobs does not have any obligation to screen any Assessment or Response, or to include any Assessment or Response on the Site, and may exclude or remove any Assessment or Response from the Site for any or no reason without liability or notice. Assessment links sent to you may continue to be active after an Employer has paused or closed their job campaign on TrueJobs. Once an Employer pauses or closes their Job Ad (for example, after the Employer has made a hire), TrueJobs cannot guarantee that the Employer will view any related notices or updates, including Assessments, Responses, and accommodation requests. You may still choose to take the Assessment for the purpose of adding its results to your TrueJobs Profile or for another job application.

TrueJobs may also offer you the option to select an Assessment to complete independent of a particular job, and your Response will be associated with your TrueJobs Profile. You may choose whether the Response is available to Employers viewing your TrueJobs Profile, though TrueJobs will count the Response for purposes of generating aggregate Response statistics even if Your Response is hidden.

You may be invited to choose to automatically share your Responses to specific Assessments with other employers who request the same skills test from you in the future as part of the job application process. Note that this is a completely separate preference from sharing settings on your TrueJobs Profile, which only controls whether your results are available on your TrueJobs Resume. If you choose to automatically share your Responses to specific Assessments with other employers who request the same skills test from you as part of the job application process, you acknowledge that TrueJobs has no discretion in the transmission or storage of the Assessments Responses you choose to share automatically, and that transmission or storage is not guaranteed.

As a Job Seeker, you consent to your Responses, applications, and any other communications sent through TrueJobs Assessments being processed and analyzed by TrueJobs according to this Agreement and TrueJobs' Privacy Policy. You are requesting and authorizing TrueJobs to make your Response available to the Employer providing the Assessment, or (in the case of Assessments selected by you) to any Employer viewing Your TrueJobs Profile. You understand that this is without warranty, and that TrueJobs reserves the right to display or reformat Responses in a manner to permit Employers to review your Response together with Responses from other Job Seekers. TrueJobs may aggregate the results of all Job Seeker-selected Assessments for the purpose of displaying the percentile for Your Response. If there are multiple versions of the same Assessment, the Response percentile for any Job Seeker will be determined only in relation to other Responses to the same version of that Assessment. You also acknowledge that once you have requested that TrueJobs transmit your Response to an Employer, that request cannot be canceled. TrueJobs does not guarantee that any Employer will receive, access, read or respond to any Response, or that there will be no mistakes in the transmission of the data. However, TrueJobs may alert you when any of the above events occur.

As a Job Seeker, you shall not create or send any Response which: (i) contains any highly confidential personal information, such as bank account or credit card information, online account information, social security numbers (or similar counterparts outside the United States of America), health information, or other categories of data subject to special breach notification requirements in any country; (ii) contains proprietary information, trade secrets, confidential information, advertisements, solicitations, chain letters, pyramid schemes, investment opportunities, or other unsolicited commercial communication (except as otherwise expressly permitted by us in writing); or (iii) directly or indirectly violates the Site Rules.

TrueJobs does not act as an employment agency by offering the TrueJobs Assessments tool. By using TrueJobs Assessments, you acknowledge and agree that TrueJobs is not procuring employees for Employers or procuring opportunities to work for Job Seekers. TrueJobs merely provides a tool enabling Employers and Job Seekers to exchange Assessments and Responses as they determine. The sole responsibility for the content of any Assessment or Response, any requests for interviews or offers made, any issues arising from an acceptance or denial of employment, and any other issues arising from the use of TrueJobs Assessments, is solely with Employers or Job Seekers as applicable.

As a Job Seeker, you agree that any rights you have under any applicable employment, equality or discrimination laws, the US Fair Credit Reporting Act, any corresponding state laws, or any similar laws regulating consumer or credit reporting agencies in other countries, may only be asserted against the Employer.

TrueJobs is not a third party beneficiary of or liable for any agreements between an Employer and Job Seeker, regardless of whether or not TrueJobs receives a fee from the Employer in connection with the transaction. TrueJobs will not be liable for any costs or damages arising out of or related to such transaction.

TrueJobs assumes no responsibility, and disclaims all liability, for the content, accuracy, validity, completeness, legality, reliability, or availability of the Site, the TrueJobs Assessments tool, and any Assessment or Response.

If you are Job Seeker resident in Germany, the limitation of liability as set out above shall be replaced in its entirety by the following: TrueJobs' obligation to pay damages shall be limited as follows:

• (a) For damages caused by a breach of a material contractual obligation, TrueJobs shall only be liable up to the amount of the typically foreseeable damage at the time of entering into the contract; TrueJobs shall not be liable for damages caused by a breach of a non-material contractual obligation.
• (b) The limitation of liability as set out above under (a) shall not apply to damages caused intentionally or by gross negligence, culpably caused personal injuries nor to any liability under the German Product Liability Act and in case of any further mandatory liability. Furthermore, it shall not apply if and to the extent TrueJobs has assumed a guarantee

9. Salary and Other Information Provided by TrueJobs

TrueJobs may provide salary and other information and content to users for informational purposes only. For example, TrueJobs may provide you with data regarding estimated salaries for a given Job Listing, number of applies to a Job Listing, responses to certain screener questions for a Job Listing, or the likelihood that a particular event will occur such as being selected for an interview. This information provided by TrueJobs is based on estimates given for informational purposes only and without warranty, and is subject to change or varying levels of accuracy. Please note that all salary figures displayed on TrueJobs are approximations based upon multiple third party submissions to TrueJobs, including from TrueJobs affiliates. These figures are given to TrueJobs users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

TrueJobs, in its sole discretion, may add labels or badges to Employer names or Job Ads, such as, “Responsive Employer” or “Active Employer” or “Hired on TrueJobs”. Employers may also request that TrueJobs add such labels. TrueJobs shall determine the method by which such labels or badges are determined or which Employers qualify. The lack of a label or badge may indicate that TrueJobs does not have sufficient data to determine if an Employer qualifies. Some of the data may be provided by the Employer and TrueJobs does not guarantee the accuracy of such data. TrueJobs may add labels or badges to Job Ads – such as pay types, specialties, benefits, or union associations – based on data contained within the job description for informational purposes only. TrueJobs does not guarantee the accuracy of any label or badge that is added to Employer names or Job Ads, including data on Job Ads.

TrueJobs may also display publicly available information about employers on Company Pages. Information on Company Pages is presented for informational and promotional purposes only, is subject to change, and may be gathered from or generated by third parties. TrueJobs assumes no responsibility, and disclaims all liability for the content, accuracy including the translation of any user generated content which is translated using Google Translate API, completeness, legality, reliability, or availability of any Company Page. Please contact the Employer for the most accurate and up-to-date company information.

10. Your Job Seeker Data

As a Job Seeker, you take a variety of actions on our Site and you provide various information. For example, you search for jobs, and TrueJobs knows and stores the titles of jobs you search for and click on, where those jobs are located, the general salary range or experience level of the jobs you view (if indicated on the Job Listings), the Job Listings you apply to, your amount of activity or time of most recent activity on TrueJobs, and any other information you provide directly to TrueJobs including desired salary, past experience, any information in your TrueJobs Profile, and any of your other behavior on the Site. You know exactly what this data is because you are the person who provided the information or undertook the activity and the data pertains only to your activity. By using TrueJobs, you acknowledge and agree that TrueJobs collects, records, processes, analyzes, and stores any and all information you provide and activities you take on the Site, and any and all interactions and communications you have with, on, or through the Site.

When you initiate a job application on a website operated by an Employer or its applicant tracking system, TrueJobs may collect certain information about you and any actions taken by you during your visit using automated means, such as via API, cookies, pixels and web beacons. The information collected includes, for example, information about Job Listings you viewed and job applications you started and completed. An Employer who provides tracker functionality is required under this Agreement to provide any notice, and obtain any prior consent, that may be required by applicable law. However, you acknowledge and agree that TrueJobs has no control over such an Employer or its website. You agree to TrueJobs' use of, and receipt of information from, any such tracker functionality.

If you have an TrueJobs account or a Job Seeker Resume, you agree that TrueJobs may associate this data with your TrueJobs Profile and use this observed factual data to suggest jobs to you and to suggest you or your Searchable resume to Employers that might be interested in a person who matches your behavior on TrueJobs. You also agree that TrueJobs may contact you based on this observed behavior or provided info on behalf of Employers or TrueJobs itself. Please note, the aforementioned actions do not include information sent to you by a third party, however, TrueJobs may publicly display the fact that you have recently used the TrueJobs Site to correspond with a third party. In addition, if you set Your Resume to Searchable, this means that TrueJobs may share all of the aforementioned information about yourself with third-party Employers. If you do not wish to share such information, you may set Your Resume to Not Searchable. When you make changes to your TrueJobs Profile, including, but not limited to, updating, deleting, or changing settings on Your Resume, it may take a few days for the changes to be reflected.

You may have the opportunity to provide TrueJobs with certain demographic information about yourself, such as your race and ethnicity, gender, age, LGBTQ+ community membership, and disability status, as well as whether you have an arrest or conviction record (“demographic data”). By choosing to provide your demographic data you agree that TrueJobs may use it to evaluate and improve our products, and share aggregate summaries of job seeker information with employers. If you do not want your demographic data to be used in this way, do not provide it to TrueJobs (or, if you have already provided your demographic data to TrueJobs, you can request it be removed). You further acknowledge and agree that another Job Seeker’s demographic data is personal information, and to the extent permitted by law you waive any right to request or view demographic data pertaining to any other Job Seeker.

Please note that TrueJobs may be required to comply with legal obligations or governmental requests or to establish or exercise its legal rights or defend against legal claims. This means, for example, that TrueJobs may receive legal process from courts or law enforcement to reveal user data, including demographic data.

Please also note that some Employers may ask applicants to voluntarily self-identify certain demographic information such as race, ethnicity, sex, disability and/or veteran status along with their job applications. Some Employers are required by law to ask these questions and you may see these questions when applying to jobs on TrueJobs. That is a separate process from TrueJobs' collection of demographic data, and TrueJobs is not responsible for these questions. If you have questions or concerns about an Employer’s application materials, please contact the Employer directly or refer to their privacy policy.

11. TrueJobs Hiring Platform

TrueJobs Hiring Platform is a platform designed to streamline Employer hiring and employment decision- making processes by allowing users access to various products such as TrueJobs Interview and related services (“TrueJobs Hiring Platform”). Employers may offer you the opportunity to participate in hiring activities that might be supported by TrueJobs Hiring Platform. You acknowledge and understand that Employers select the method and manner that TrueJobs Hiring Platform will be used for its job openings and that the Employer determines the job requirements and specific needs of its hiring efforts. YOU UNDERSTAND AND AGREE THAT EMPLOYER IS RESPONSIBLE FOR COMPLYING WITH APPLICABLE LAW REGARDING ITS EMPLOYMENT AND HIRING PRACTICES, INCLUDING TITLE VII, AND THAT EMPLOYER INDEMNIFIES TrueJobs AGAINST ANY AND ALL CLAIMS ARISING FROM EMPLOYER’S USE OF TrueJobs HIRING PLATFORM OR SIMILAR PRODUCTS. TrueJobs DISCLAIMS ALL LIABILITY AND MAKES NO WARRANTY THAT EMPLOYER’S USE OF THE SERVICES COMPLIES WITH TITLE VII OR ANY SIMILAR LAW. TrueJobs has no control nor participates in the hiring or decision-making process regarding Employer hiring efforts. Further, you understand that TrueJobs is not an employment agency by offering TrueJobs Hiring Platform and related tools. By using TrueJobs Hiring Platform, you understand that TrueJobs is not procuring employees for Employer or opportunities for Job Seekers. TrueJobs merely provides TrueJobs Hiring platform as a tool that enables Employers and Job Seekers to exchange information as they determine.

12. TrueJobs Hire

TrueJobs Hire provides recruitment services to its clients. When you apply to a job supported by TrueJobs Hire, or otherwise engage with TrueJobs Hire as a Job Seeker, you acknowledge and agree that TrueJobs Hire may use the Site and its tools as an agent to Employers, such as TrueJobs Apply, Virtual Interviews, Assessments and other screening tools. You further agree that TrueJobs Hire may use information you provide to TrueJobs Hire and data collected through the Site to present potential job matches to you and to potential Employers.

Employers retaining TrueJobs Hire are solely responsible for determining their job requirements, the specific needs of their hiring efforts, and their hiring decisions. By engaging with TrueJobs Hire, you understand that you are not guaranteed job interviews, job placement, suitability for a particular position, or assurance of being hired, and you take full responsibility for your own decisions and actions during the recruitment process, including the acceptance or rejection of job offers.

13. Governing Law and Dispute Resolution

This Agreement and any dispute arising out of or in connection with this Agreement or related in any way to the Site (“Dispute”) will be governed as to all matters, including, but not limited to the validity, construction and performance of this Agreement, by and under the laws of the State of Texas, United States of America, if you are located in the United States, or the laws of the Republic of Ireland, if you are located elsewhere, without giving effect to conflicts of law principles thereof. Any and all actions, lawsuits, or other legal proceedings related to such Dispute shall be filed only in courts located in Travis County, Texas, U.S.A., if you are located in the United States, or Dublin, Ireland, if you are located elsewhere. Each of the parties hereby consent to the exclusive personal jurisdiction of the federal or state courts located in Travis County, Texas, U.S.A, if you are located in the United States of America, or Dublin, Ireland, if you are located elsewhere. Despite the application of Irish law, if you are a consumer resident in the EU, you also enjoy the protection of the mandatory provisions of the law of the country in which you have your habitual residence. The application of mandatory provisions limiting the choice of law and in particular the application of mandatory laws of the country in which you have your habitual residence, such as consumer protection laws, shall remain unaffected.

You also hereby waive any right to a jury trial in connection with any action or litigation in any way arising out of or related to your use of the Site or these terms of service, if you are located in the United States.

14. Class Action Waiver

By using the Site or any Program Elements (defined below) and in return for the services offered by TrueJobs, you acknowledge that TrueJobs can only offer you these services under the terms and conditions as presented herein. As partial consideration for your use of the Site and the Publisher Program, you agree not to sue TrueJobs as a class plaintiff or class representative, join as a class member, or participate as an adverse party in any way in a class-action lawsuit against TrueJobs regarding your use of the Site. Additionally, as a Job Seeker, you acknowledge that your use of job search, TrueJobs Apply, and other free services on the Site is not purchased. Your acceptance of this Agreement, including this Class Action Waiver, is an essential part of the bargain allowing your free use of the Site. If you do not agree to any part of these terms, do not continue your use of the Site. Nothing in this paragraph, however, limits your rights to bring a lawsuit as an individual plaintiff, including in small claims court, subject to Section 13 above.

B. Terms of Service for Employers

The following terms and conditions apply to all Employers and other users who access or use the Site as intended for individuals and/or organizations seeking to make available information regarding employment openings, on their behalf or other’s behalf, including but not limited to agencies purchasing for multiple parties, or otherwise indicate their acceptance to this Agreement. You further agree that the Terms of Service for All Users also apply. For the avoidance of doubt where the Terms of Service for All Users overlap or conflict with the Terms of Service for Employers, you agree that the Terms of Service for Employers will govern.

For purposes of this Section B of the TrueJobs General Terms of Service, all references to “you” or “your” shall mean you, the individual or organization accessing this Site in your capacity as an Employer or other user as described above.

1. Job Match

Job matches are recommendations which may be presented to both you as an Employer and to Job Seekers in various formats on the Site. For example, TrueJobs may recommend Resumes which match Job Ads you have posted, or recommend Job Ads to Job Seekers which are similar to jobs to which they have recently applied. Job matching is provided to you on a beta basis and is subject to our Beta Program (see section 9 of the Terms of Service for All Users).

To generate matches, TrueJobs uses data collected through our Site from both Employers and Job Seekers. This includes Job Ads, Resume, application materials (including responses to screener questions), TrueJobs Assessments, and user activity on TrueJobs (such as searches run and Job Ads clicked on and applied to). You agree and consent that TrueJobs may use this information to present potential matches to you and to potential Job Seekers.

2. Salary, Applies or Other Information Provided by TrueJobs

TrueJobs may provide some information and content to users for informational purposes only. For example, TrueJobs may provide Job Seekers with data regarding estimated salaries for a given Job Listing, number of applies to a Job Listing, responses to certain screener questions for a Job listing, or provide you with estimated applies to your Job Listing. All such figures provided by TrueJobs are estimates given for informational purposes only, may come from a third party, and they are subject to change or varying levels of accuracy. If you are participating in the TrueJobs Ads Program and your Sponsored Job advertising budget is set on a per-apply basis, you will be charged based on TrueJobs' determination of Apply count as reflected in your employer dashboard and not based on the number of applies that may be provided to Job Seekers for informational purposes only. TrueJobs may add labels or badges to Job Ads – such as pay types, specialties, benefits, or union associations – based on data contained within the job description. These are for informational purposes only and TrueJobs does not guarantee the accuracy of any label or badge. TrueJobs may also include salary estimations on pages other than Job Listings on the Site.

Please note that all salary figures are approximations based upon multiple third party submissions to TrueJobs, including from TrueJobs affiliates. These figures are given to TrueJobs users for the purpose of generalized comparison only. TrueJobs may also provide data regarding impressions in relation to your Job Ad. Such figures are provided for informational purposes only, are subject to change at any time, and TrueJobs does not guarantee their accuracy. TrueJobs reserves the right to change the method of measuring such figures at any time.

TrueJobs may offer job post templates for informational purposes only. By using any of this content, you adopt it as your own and are responsible for making it true, appropriate and compliant with all applicable laws. All content provided by TrueJobs, including template job post information and estimated applications for a given job posting, is for informational purposes only, may comprise or be based on information provided by third parties, is provided without warranty, and is subject to change and varying levels of accuracy. Estimated applications are not a guarantee of future performance.

3. Screening Tools

TrueJobs may make available to you screening tools for your use for candidates who apply to your job, including screener questions, phone screen tools and assessments. TrueJobs is licensing these tools to you for your use as you determine. By using any screening product, made available to you by TrueJobs, you agree that you have made the determination to use these tools as part of your application process, and the substantive questions you ask or choose are solely determined by you, and are not being asked by TrueJobs. You agree you are solely responsible for the use of such screening tools in compliance with the law, such as: the Fair Credit Reporting Act and similar state statutes; applicable employment, equality or anti-discrimination laws such as Title VII of the Civil Rights Act of 1964, as amended, the Age Discrimination in Employment Act, the Americans with Disabilities Act, and other similar federal, state, and local laws; and any applicable data protection or privacy laws, or laws regulating use of “automated employment decision tools”. You agree that an Assessment is only designed to evaluate a particular knowledge, skill, or ability. It does not evaluate a Job Seeker’s qualification for any job nor their ability to safely perform a job. Whether a particular skill is relevant to a job, or whether a Job Seeker is qualified or appropriate for a job, is decided solely by you. You agree to use an Assessment in combination with other selection and hiring processes to measure only those knowledge, skills or abilities and/or other characteristics that are 1) job-related and 2) required for a candidate’s first day on the job. You are responsible for ensuring that your selection criteria are job-related, that you do not pose “disability-related inquiries” or medical inquiries in violation of the law, and that you do not screen out people with disabilities or members of any protected category under the law. You further acknowledge that you are responsible for offering alternative methods of screening, if so required by the Americans with Disabilities Act or any similar law. You are responsible for clearly indicating that reasonable accommodations are available, engaging with and responding to any requests for accommodation, and providing information about how to request an accommodation to Job Seekers. TrueJobs shall direct Job Seekers who reach out to TrueJobs with an accommodation request to you via the contact information you provided to TrueJobs, and you are responsible for monitoring your inbox for such requests.While TrueJobs is guided by WCAG 2.1, Level AA in our efforts to design and develop accessible offerings, as outlined in the accessibility statement, each disability is unique and TrueJobs does not warrant compliance with the Americans with Disabilities Act or any equivalent or similar law. You agree to indemnify TrueJobs for any and all claims arising out of your use of a screening tool, including any claims that any screening tool does not comply with the Americans with Disabilities Act or similar law, or that your use of any screening tool results in a “disparate impact.”

TrueJobs may offer Employers the ability to activate a feature on their account called Employer Assist. Activating Employer Assist means the Employer is instructing TrueJobs to send a message on the Employer’s behalf to the Job Seeker informing them that the Employer has determined not to move forward with their application. To prevent a rejection notice from being sent, you must indicate your interest in the application on TrueJobs. Any interactions you have directly with a Job Seeker and not through a tool provided by TrueJobs (for example, calling or emailing a Job Seeker directly instead of through an TrueJobs Relay Service) are not visible to TrueJobs, and will not prevent an Employer Assist rejection notice from being sent. If you activate Employer Assist then you must interact with a Job Seeker through a tool provided by TrueJobs to prevent an Employer Assist rejection notice from being sent. If you activate Employer Assist, candidates with whom you do not interact within your chosen time frame will receive rejection notices, and you agree to indemnify TrueJobs from any claims arising therefrom. You further agree that TrueJobs may notify Job Seekers about the estimated time frame during which they may expect to hear back from you based on the time frame you choose in Employer Assist.

TrueJobs may offer functionality that groups candidates based on whether they meet or may meet Employers’ criteria, based on text in their resumes or answers to screener questions, and we offer Employers the ability to automatically schedule calls with applicants who meet their criteria as well. In all cases, Employers can view any applicant at any time, and TrueJobs makes no decisions about any applicant. You agree that such functionality does not constitute or contribute to a decision, and is not a substitute for human discretion and review. You agree not to use such functionality as the sole factor, as a factor weighted more than other factors, or to modify or overrule conclusions derived from other factors, in your decision-making or hiring processes.

4. Communication through TrueJobs

You may receive messages, emails or email notifications corresponding with your or a Job Seeker’s activity on or use of the Site, TrueJobs Apply, TrueJobs Chat, or any other communications service, product, or feature provided on or through the Site. In all cases, such messages or notifications are provided solely as a courtesy, and you should not rely on them. For example, if you wish to interview a Job Seeker, it is your responsibility to follow up with the Job Seeker separately to ensure they know about the interview, do not rely on notifications through TrueJobs. TrueJobs disclaims all warranties with regards to the transmission or storage of such courtesy notices, does not guarantee their delivery or receipt, and does not guarantee the date or time at which they may be sent. In the event a message being sent is intended for a closed account, these messages will not be deliverable.

TrueJobs may mask or hide contact information, such as phone numbers and email addresses, and substitute it with an alias. For example, TrueJobs may mask Job Seeker contact information from resumes or applications. TrueJobs may also mask your email address or phone number, and Job Seekers may see an alias email address or phone number when they communicate with you. You agree to a Job Seeker contacting you from a masked phone number or email. If you contact a Job Seeker from a masked phone number and you do not leave your contact information, after the masked number expires, the Job Seeker may not be able to contact you by phone unless you have provided your actual contact information to them. Once a Job Seeker has your contact info, you agree that TrueJobs is not responsible or liable for the manner in which they may use the info.

Sending messages to TrueJobs aliased email addresses and use of TrueJobs Messages on or through the Site shall be limited to the purpose of hiring for your Job Listing. TrueJobs may group messages together as part of a conversation on TrueJobs Messages. This is done as a courtesy, and some messages related to the same conversation may not be grouped together. When communicating with a Job Seeker through TrueJobs, the Employer sender’s information may be displayed in different ways, for example, it be may be displayed as the Employer’s company name or the name of the specific person sending the message, but you or the Job Seeker may not see all that info in all circumstances.

TrueJobs' messaging system is not intended for sending one message to multiple people. You agree to not use TrueJobs' messaging services to send bulk messages, unless specifically authorized in the TrueJobs interface. You agree to not circumvent this limitation through using your email client for this purpose, for example by sending email messages through your email client (e.g. your Gmail or third party email provider) to multiple TrueJobs aliased email addresses. You agree that any email that you address to more than one Job Seeker on the To, CC, or BCC line is separated into different emails and conversations by Job Seeker; you will see Job Seeker responses in their own email threads and their own conversations on TrueJobs Messages. If a user sends an email to multiple recipients (e.g. by adding additional aliased email addresses to the cc field in a third party email client), this may affect the way messages on TrueJobs are displayed. In this case, it is best to view the email conversation in the third party email client. Should you choose to send an email from a third party email client, the person with whom you’re communicating may be able to see your email address, rather than the alias.

If you, or anyone on your behalf, send or receive communication on or through the Site (including by sending or receiving text messages, sending or receiving communication to/from an email address aliased by TrueJobs and/or by using a different email address from the one associated with your account), you agree to the communication being processed, analyzed, reviewed, and stored, including via automated means, for data analysis, quality control, enforcement of the Sites’ rules and other TrueJobs policies, content moderation, and to improve the Site or any other TrueJobs product or service. If you disagree with any part of these terms, do not use the Site.

Specifically, if you post a Job Listing directly on TrueJobs, applications are sent only to your TrueJobs dashboard; any other notifications you may receive are provided solely as a courtesy to you. For example, you may not receive application email notifications if a Job Seeker has not answered screener questions correctly, although these applications will be sent to your TrueJobs dashboard. TrueJobs reserves the right to turn on or enable chat or other communication options for select Employers or Job Listings, in its sole discretion, and to notify Job Seekers that chat or other communication options are available for a particular job or Employer. For example, you may be eligible to enable pre-apply chat to certain Job Listings. To remain eligible for pre-apply chat, you must respond to Job Seeker communication in the amount of time identified on the Site. TrueJobs may, in its sole discretion, turn off or disable chat for any Employer or Job Seeker at any time without prior notice.

TrueJobs may enable text messaging relay and/or call relay services through our Site to help facilitate contact between Employers and Job Seekers about a Job Listing. You understand that communicating through such relay services on or through the Site shall be limited to the purpose of hiring for your Job Listing. TrueJobs may, in its sole discretion, turn off or disable text messaging relay and/or call relay services for any Employer or Job Seeker at any time without prior notice and for any or no reason. Please note that since these text messaging relay and call relay services depend on the functionality of third-party providers, there may be technical delays on the part of those providers. We also cannot vouch for the technical capabilities of any third parties to send or receive such text messages or calls. You agree that TrueJobs is not responsible or liable for the content of any text message and/or call from you or Job Seekers. You further agree that TrueJobs is not responsible or liable for the manner in which you or Job Seekers use text messaging relay and/or call relay services.

If you use Text to Apply, you agree that you are requesting that TrueJobs respond to Job Seeker text messages sent through Text to Apply, on your behalf. When a person texts the assigned Keyword to the phone number provided, TrueJobs shall respond with a text message containing a link to the sponsored Job Ads that you have associated with Text to Apply. You acknowledge and agree that only sponsored Job Ads may be displayed and that use of Text to Apply or Scan to Apply is a benefit to sponsoring Job Ads. TrueJobs may, in its sole discretion and without prior notice, (i) suspend or terminate your use of your Keyword and require you to choose an alternative Keyword or (ii) terminate your use of and access to Text to Apply and Scan to Apply. TrueJobs may do so for any or no reason, including for the following reasons: (i) if you choose a Keyword that infringes third party intellectual property rights, (ii) if TrueJobs is notified of any violations of our SMS provider’s terms of service or (iii) if a Sign violates any of TrueJobs' terms. When promoting Text to Apply or Scan to Apply, please note that Job Seekers will need to have or create an TrueJobs account to complete any application. A disclaimer noting this requirement should be included in any signage promoting Text to Apply or Scan to Apply.

You may cancel the Text to Apply or Scan to Apply service at any time. To do so, remove any Signs and inform your TrueJobs Sales or Customer Success Representative. It may take a few days to process your request, and you agree that during that time persons who send Keywords to the designated phone number may continue to receive text messages. You understand that any Keywords, phone numbers or QR codes associated with your account may no longer be available to you upon cancellation. You agree that TrueJobs is not responsible for connecting you with Job Seekers via Text to Apply or Scan to Apply once you cancel those services.

5. Virtual Communications

TrueJobs may offer you the option to manage virtual and remote communications with Job Seekers within TrueJobs products, including but not limited to, TrueJobs Interview, TrueJobs Hiring Platform, phone interviews, virtual meetings, and video interviews (“Virtual Interviews”). Services may include giving you access to scheduling, video conferencing, web conferencing, meeting rooms, pre-recorded videos, pre-recorded audios and other collaborative services offered by third-party telecommunications service providers. You understand that TrueJobs is not a telecommunications service provider. TrueJobs disclaims all warranties with regards to the transmission of virtual communications. TrueJobs does not guarantee (1) availability of such services at the time You attempt to initiate them (2) the quality of such services, or (3) the dates or times you’ve arranged with Job Seekers for your Virtual Interview. Further, TrueJobs does not verify the identities or qualifications of Job Seekers with whom you arrange Virtual Interviews.

You are solely responsible for offering alternative methods of communicating or interviewing for individuals with disabilities, if so required by the Americans with Disabilities Act or any similar law.

YOU UNDERSTAND AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY LAW, THERE IS NO PROTECTION FOR ANY INFORMATION YOU SHARE OR DATA THAT YOU TRANSMIT WHILE PARTICIPATING IN VIRTUAL INTERVIEWS INCLUDING, BUT NOT LIMITED TO, AUDIO/VISUAL CONTENT, INTERVIEW QUESTIONS AND ANSWERS, OR YOUR IMAGE OR LIKENESS. YOU ACKNOWLEDGE AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY LAW, TrueJobs IS NOT RESPONSIBLE FOR SECURING OR PROTECTING ANY DATA OR INFORMATION THAT YOU SHARE OR TRANSMIT DURING YOUR USE OF VIRTUAL INTERVIEWS. TrueJobs ASSUMES NO LIABILITY FOR THE MISUSE OF ANY DATA YOU SHARE OR TRANSMIT THROUGH USE OF VIRTUAL INTERVIEWS. YOU FURTHER ACKNOWLEDGE AND AGREE THAT TrueJobs DOES NOT ASSUME ANY RESPONSIBILITY FOR AVAILABILITY OR RETENTION OF ANY RECORDINGS OF VIRTUAL INTERVIEWS.

YOU UNDERSTAND AND AGREE THAT YOU ACCESS AND USE VIRTUAL INTERVIEWS AT YOUR OWN DISCRETION AND RISK AND THAT TrueJobs DISCLAIMS ALL LIABILITY ARISING OUT OF YOUR USE OF VIRTUAL INTERVIEWS.

Upon your request, TrueJobs may extend invitations to additional representatives at your company to join Virtual Interviews. You understand and agree that TrueJobs will extend such invitations on your behalf based on the email addresses you provide for those representatives but TrueJobs is not responsible for inaccuracies in the contact information you provide. Further, TrueJobs is not responsible, and you are solely responsible for the conduct or actions of your representatives. You represent that you have the authority to bind your additional representatives to TrueJobs' Terms, and by extending invitations to your representatives, you are binding them to TrueJobs' Terms.

You understand that TrueJobs is only providing the option for you to communicate with Job Seekers via services that may be offered by third-party providers. TrueJobs is not a party to your Virtual Interviews and is not a participant in any arrangements you make with Job Seekers. You are responsible for any requests for accommodations from Job Seekers. For example, if a sign language interpreter is requested, it is your responsibility to provide one if you are legally obligated to.

Recording Virtual Interviews: As an Employer, you may be presented with an option to enable recording of Virtual Interviews. You acknowledge and agree that you will not record, store, or analyze Virtual Interviews without permission from Job Seekers and all participants. By recording a Virtual Interview, you represent and warrant to TrueJobs that you have secured all necessary consent and will comply with all applicable laws, including state and federal law regarding consent to record interviews and phone calls. By choosing to record Virtual Interviews through TrueJobs, you agree that third-party providers and TrueJobs can store and access the recording. However, you agree that TrueJobs is not obligated to store or retain any recording of a Virtual Interview. YOU FURTHER AGREE TO DEFEND, INDEMNIFY AND HOLD TrueJobs HARMLESS FROM ANY ALLEGATIONS, CLAIMS, ACTIONS, SUITS, DEMANDS, DAMAGES, LIABILITIES, OBLIGATIONS, LOSSES, SETTLEMENTS, JUDGMENTS, COSTS AND EXPENSES (INCLUDING WITHOUT LIMITATION ATTORNEYS’ FEES AND COSTS) THAT ARISE FROM THE RECORDING OF VIRTUAL INTERVIEWS.

Virtual Evaluations: You shall only use the recordings and other information obtained through Virtual Evaluations for your internal hiring purposes. You shall not use Virtual Evaluations for any illegal, discriminatory or fraudulent purpose. As part of Virtual Evaluations, you will submit or approve interview questions which TrueJobs will share with candidates. You agree that the interview questions are part of your application process and determined solely by you. TrueJobs may provide you with the ability to directly invite candidates to participate in Virtual Evaluations or you may instruct TrueJobs to automatically invite candidates who meet your selection criteria, for example, all candidates who submit an application through TrueJobs. You acknowledge and agree that you are solely responsible for your use of Virtual Evaluations, including how you decide which candidates shall be invited to participate in Virtual Evaluations, who you decide to contact after the Virtual Evaluation has been completed and any employment related decisions that you make. TrueJobs does not act as your employment agency by offering you the Virtual Evaluations service. A candidate’s Virtual Evaluation video will only be deemed complete and submitted to you when the candidate approves the submission through the Virtual Evaluations tool. TrueJobs reserves the right to not submit a candidate’s response if a candidate or Employer uses the tool in an abusive manner, which shall be determined in TrueJobs' sole discretion. You agree that TrueJobs is not responsible for maintaining or storing any candidate submissions through Virtual Evaluations, and that you are responsible for your own compliance with any applicable record retention requirements. You acknowledge and agree that the video recordings and transcripts associated with Virtual Evaluations will only be retained for a period of one year from the date that the recording is completed by the Job Seeker (“One Year Period”). After the relevant One Year Period, the video recording and transcript will be permanently deleted and you will no longer be able to view or access them. You acknowledge that the Virtual Evaluations video recordings contain personal and confidential information, and you confirm that those you’re sharing the Virtual Evaluations video link with have permission to view the recording. The term User Content as defined in these Terms of Service shall include the content of the interview questions, as well as the content of the Virtual Evaluations video recordings, transcripts and any other information that you or a Job Seeker sends through Virtual Evaluations.

D. Terms of Service for All Users

The following terms and conditions apply to everyone who accesses or uses any part of the Site, or attempts to do so, or otherwise accepts this Agreement.

When you access or use the Site, you agree to the terms and conditions of this Agreement. You agree that TrueJobs may perform the activities described in this Agreement, and you acknowledge that otherwise the Site cannot work as intended. You agree not to submit or post any commercial communications to the Site. Using the Site for commercial communications is a violation of this Agreement. If you disagree with any part of this Agreement or you do not wish to authorize the activity it describes, do not use the Site. You agree you have read and acknowledge TrueJobs' Cookie Policy and Privacy Policy. For information on TrueJobs' compliance with the Digital Services Act, please see Section E Digital Services Act (“DSA”).

1. When You Use Our Site

By using TrueJobs, you acknowledge and agree that TrueJobs collects, records, processes, analyzes, and stores any and all activities you take on the Site, and any and all interactions and communications you have with, on, or through the Site. This includes: which areas of the Site you visit (including URLs), which content you view, which info you input, whether and where you click, scroll, hover-over, mouseover, or otherwise interact with or communicate with or through the Site, the timing of each activity, and time spent on each activity. TrueJobs collects this data from everyone using the Site, including users of private browsing mode, “incognito mode,” or similar modes. TrueJobs uses vendors as an extension of the Site to collect, record, process, analyze, and store this data. You authorize TrueJobs to use this data, User Content (defined below to encompass items such as resumes) and Algorithmic Content (defined below) to develop, train, build, and use statistical models, including artificial intelligence and machine learning models, and no compensation in any form shall be due or payable to you in connection with TrueJobs' exercise of its rights granted under this Section.

When you use the site, you are requesting that TrueJobs send data, text, and images which may be stored in temporary or permanent storage in your device. You may delete this data by clearing third-party cookies from your browser and device. For more information on controlling tracking technology, please visit our Privacy Policy. You authorize TrueJobs to make any connections with wires, lines, cables, or instruments, including with communication systems, that it may decide to make from time to time in connection with operating the Site. You further authorize TrueJobs to use processes that record or decode dialing, routing, addressing, and signaling information. You acknowledge that the foregoing is necessary to the operation of the Site.

Occasionally, TrueJobs tests improvements and updates to our Site and services, which may affect various aspects of the Site such as the ad delivery system, audience, ad performance, ad placement, profiles, resumes, resume search, job search, recommendations, alerts, or formatting. You agree that TrueJobs may conduct such tests without notice to you. TrueJobs' services and their availability may differ by location, and you should check the Site in your location to see which services are available to you.

TrueJobs may offer suggestions, recommendations, or information to users that may support or improve their experience on the Site. These offerings are provided as a courtesy and without warranty, and are based on information provided by other users, and your use of such information is at your own risk. TrueJobs assumes no responsibility and disclaims all liability for any decisions you make, or actions you take, using information obtained through the Site.

2. User Content

Some parts of the Site, or our APIs, allow users to post content or data such as Job Ads, resumes, reviews, information, text, images, audio, video, messages, and other materials. This functionality helps users find information and communicate about potential jobs, schools and certifications, employers, and candidates. Any data that a user or other party submits, posts, publishes, displays, or makes available on or through the Site, or otherwise provides to TrueJobs, is called “User Content.” User Content includes Job Ads, Resumes, company reviews, school reviews, certification or license reviews, and messages sent through the Site.

TrueJobs is not responsible for User Content, which may be inaccurate, incomplete, misleading, or deceptive. TrueJobs does not know whether User Content is true. Any opinion, fact, advice, information, or statement in User Content is the sole responsibility of its original author, who may use anonymous identifiers. You may come into contact with content that you find harmful, offensive, threatening, indecent, or objectionable. User Content may not be reliable or suitable for use in a legal proceeding. You acknowledge that TrueJobs has no obligation or liability with regard to publishing, monitoring, or removing User Content. TrueJobs also has no obligation or liability regarding the accuracy of User Content which may be translated on our site through a Google Translate API.

Content Moderation: If you provide User Content, it must comply with the Site Rules (below), TrueJobs' policies, and TrueJobs' Terms of Service. These rules, policies, and terms include but are not limited to the following: Your User Content must not be unlawful, fraudulent, discriminatory, threatening, abusive, obscene, or otherwise objectionable, irrelevant, or unconstructive. Your User Content must not contain sexual, ethnic, or racial or other discriminating slurs. Your User Content must not contain proprietary information, trade secrets, intellectual property of another person, or confidential information. Your User Content must not contain spam, advertisements, solicitations, chain letters, pyramid schemes, investment opportunities, or any other commercial communication besides Job Ads under this Agreement. Your User Content must not be harmful to anyone, especially minors.

You may not post official identification information, such as a social security number, passport number, national identification number, insurance number, driver’s license number, immigration number, or any other similar number, code, or identifier. Posting such identification information on the internet may lead to identity theft for which TrueJobs cannot be responsible.

By submitting a company review or otherwise providing information, ratings, or answers to questions about your former or current employer, you agree that such User Content may be shown publicly on or through TrueJobs and its Site and may include your job title, job location, whether you are a current or former employee, and the date on which you provided the User Content. You agree that TrueJobs assumes no responsibility and disclaims all liability for such User Content, including for any content that you include that may personally identify you. If you do not want your User Content to be publicly visible through TrueJobs or to personally identify you, do not provide such User Content.

TrueJobs may monitor and screen User Content and may use it to prevent potentially illegal or tortious activities, or any other activities that are detrimental to other users. In some cases, if we determine that your User Content or actions have violated our Terms or any TrueJobs policy or are detrimental to other users, we may place restrictions on other accounts that we suspect are affiliated or associated with you. If you believe that any User Content violates this Agreement or our policies, please contact TrueJobs. However, detection methods are not perfect and false positives or false negatives may occur. TrueJobs has no obligation to monitor any particular user or User Content, and TrueJobs makes no guarantee that any particular User Content will be removed.

TrueJobs reserves the right to disclose all User Content, and any other relevant information and circumstances, to any third party in connection with operating the Site; to protect itself, its affiliates, its partners and its visitors; and to comply with legal obligations or governmental requests. This means, for example, that TrueJobs may honor subpoenas, search warrants, law enforcement or court-mandated requests to disclose User Content you have provided. Your identity may be discoverable via such legal requests, even if you post confidentially or anonymously.

TrueJobs is an interactive computer service, has no obligation to host or remove any particular User Content, and may exclude or remove any User Content from any part of the Site or services for any or no reason. TrueJobs has no obligation to include any User Content in any part of the Site (for example, Job Ads in search results). Whether any User Content violates any TrueJobs policy, whether to publish or to withdraw from publication any User Content, and whether to exclude any material that any party seeks to post on TrueJobs, will always remain within the sole discretion of TrueJobs. You agree that TrueJobs has no liability or obligation to you or anyone else arising from its editorial decisions.

Section 230 of the U.S. Communications Decency Act provides:

• 1) Treatment of publisher or speaker

  No provider or user of an interactive computer service shall be treated as the publisher or speaker of any information provided by another information content provider.

• 2) Civil liability

  No provider or user of an interactive computer service shall be held liable on account of-

  • (A) any action voluntarily taken in good faith to restrict access to or availability of material that the provider or user considers to be obscene, lewd, lascivious, filthy, excessively violent, harassing, or otherwise objectionable, whether or not such material is constitutionally protected; or
  • (B) any action taken to enable or make available to information content providers or others the technical means to restrict access to material described in paragraph (1).

3. License to User Content and Feedback

When you provide User Content you grant TrueJobs a license to use it. Specifically, you grant TrueJobs a nonexclusive, worldwide, perpetual, (revocable only as described below), fully paid, royalty-free, transferable, sublicensable (through multiple layers of sub-licensees) right and license to make, use, sell, sublicense, reformat, reproduce, distribute, perform, display, prepare derivative works from and otherwise exploit all User Content you post or submit, for the purpose of publishing material on the TrueJobs website or its publishers or third party sites, maintaining or improving the TrueJobs website (including without limitation for the purposes of training a model that recommends content to other users), and promoting TrueJobs and such User Content without restriction. No compensation in any form shall be due or payable to you in connection with TrueJobs' exercise of its rights under the license granted under this Section. To the extent any compensation may be due under applicable law as a result of, or in connection with, TrueJobs' exercise of these rights, you hereby waive any and all rights to such compensation to the maximum extent permitted under applicable law. TrueJobs shall terminate this licensed use within a commercially reasonable term after User Content has been removed from the TrueJobs website. TrueJobs reserves the right to refuse to accept, post, display or make available any User Content at its sole discretion.

Furthermore, you grant to TrueJobs, its affiliates, and sublicensees a license to use your name, user name, and/or trademarks and logos in connection with (i) any such User Content, (ii) any TrueJobs marketing materials containing or incorporating such User Content, or (iii) any actions by TrueJobs to promote or publicize such User Content (e.g. Job Listings), such as the use of keywords in third-party internet search engines. To any extent that such User Content contains your name, likeness, voice or image, you hereby irrevocably waive all legal and equitable rights relating to claims for violation of your rights of publicity (or any similar claims) arising directly or indirectly from TrueJobs' exercise of its rights pursuant to the license granted hereunder.

You represent and warrant that: (i) you own the User Content that you provide, or that you have the right to grant this license, (ii) your User Content, and TrueJobs' use of it, will not violate applicable law or the privacy rights, publicity rights, copyrights, contract rights, intellectual property rights or other rights of any person, and (iii) use of your User Content will not result in any breach of contract between you and any third party. You agree to pay for all royalties, fees, damages, and any other monies owed to any person by reason of such User Content. You agree to defend, indemnify and hold harmless TrueJobs and its affiliates from any claims resulting from any such User Content. If you wish to request to revoke the license granted by you in this Section for any such User Content, please send a certified letter of request to the postal address listed above with a copy of your passport or national identity card (for identity verification purposes) and request removal of such User Content. Your certified letter of request must include (a) the signature of the applicable rights holder for such User Content or a person authorized to act on behalf of the rights holder; (b) identification of the User Content for which the license is to be revoked, and information reasonably sufficient to allow TrueJobs to locate and remove such User Content on the Site; (c) your name, address, telephone number, and email address; (d) a statement that you have a good faith belief that you are the rights holder or authorized by the rights holder to revoke the license for the designated User Content; and (e) a statement that the information in the request is accurate, and under penalty of perjury, that you are the rights holder or are authorized to act on behalf of the rights holder with respect to such User Content.

At your discretion, you may provide feedback or opinions about TrueJobs or the Site, such as identifying potential errors, improvements, modifications, bug fixes, or enhancements (“Feedback”). TrueJobs is free to use such Feedback without any additional compensation to you, and free to disclose such Feedback on a non-confidential basis or otherwise to anyone. If you provide Feedback to TrueJobs, you hereby grant to TrueJobs a nonexclusive, worldwide, perpetual, irrevocable, royalty-free, sublicensable (through multiple layers of sublicensees) right and license to make, use, sell, sublicense, reproduce, distribute, perform, display, prepare derivative works from and otherwise exploit all such Feedback for any purpose without restriction. TrueJobs may disclose any or all Feedback to any third party in any manner, and may sublicense any or all Feedback in any form to any third party without restriction. Accepting any Feedback does not constitute a waiver of any rights to use similar or related ideas previously known to TrueJobs, or developed by its employees, or obtained from sources other than you.

4. Site Rules

When using our Site and services, you agree to these Site Rules and any other rules or policies posted on the Site. Breaking our rules is a material breach of this Agreement and an unauthorized use of the Site.

Do not directly or indirectly:

• Access the Site other than through the web or app interface publicly provided by TrueJobs, or otherwise access systems without express authorization.
• Provide any false, fake, or fictitious information.
• Provide any code or data with the intent or effect of damaging, disrupting, disabling, harming, impairing, interfering with, intercepting, expropriating or otherwise impeding, the Site or any data, program, system, equipment or communication, or that would cause a violation of any applicable law.
• Access any data, especially personal data, without permission.
• Bypass any limitations or suspensions of functionality.
• Interfere with others’ use of the Site.
• Modify, adapt, translate, reformat, resell, frame, or reverse engineer any portion of the Site.
• Remove any copyright, trademark or other proprietary rights notices.

You may not use the Site to:

• Harm anyone or violate the rights of anyone, including the right of publicity, right of privacy, or intellectual property rights.
• Provide false information.
• Transmit or store biometric information or biometric identifiers.
• Promote or encourage illegal activity.
• Promote pyramid schemes, multi-level marketing (MLM) programs, jobs that require payment to start, or any topics we consider detrimental to our users.
• Send unsolicited commercial messages, or any other unlawful communications.
• Imitate or impersonate another person, or create false accounts.
• Send messages to users who have asked not to be contacted.
• Send text messages or make calls for a purpose not related to hiring for or applying to a Job Listing.
• Sell personal data.

We reserve the right to monitor all activity on the Site and to not pass on or deliver any message or communication that may be malicious, spam, fraudulent, or unwanted, or for any other reason. This includes attachments of any type, scripts, macros, or any other form of code. You agree the determination of what constitutes spam is in TrueJobs' sole discretion. TrueJobs may use data collected through the Site to make such a determination. TrueJobs reserves the right to interact with users through the Site, including to investigate whether users are violating these Rules. TrueJobs reserves the right to turn over any information gathered via such investigations to law enforcement or other third party.

You may not use or misappropriate the Site for your own commercial gain. You may not crawl, scrape, data mine, extract data from, reproduce, duplicate, copy, sell, exploit, trade or resell any part of the Site, except as expressly permitted by TrueJobs beforehand, in writing. You may not use any automated system or software, whether operated by a third party or otherwise, to violate any of TrueJobs' rules. You agree to comply with all applicable laws and regulations, including U.S. or other export and re-export control laws and regulations, copyright laws and other laws regarding intellectual property. You represent, warrant and covenant that you are not (a) located in, or a resident or a national of, any country subject to a U.S. government embargo, sanctions, or other restriction, or that has been designated by the U.S. government as a “terrorist supporting” country; (b) on any of the Restricted Lists below; or (c) the subject of sanctions consistent with U.S. law imposed by the government of the country where you are using TrueJobs.

“Restricted Lists” means: (a) Bureau of Industry and Security, U.S. Department of Commerce, Denied Persons List; (b) Bureau of Industry and Security, U.S. Department of Commerce, Unverified List; (c) Defense Trade Controls – List of Debarred Parties; and (d) Specially Designated Nationals, Terrorists, Narcotics Traffickers, Blocked Persons and Vessels List; or (e) Bureau of Industry and Security, Department of Commerce, The Entity List.

5. Accessing External Sites

The Site links to other sites on the internet which are owned and operated by third parties (“External Sites”), for example Employer websites, Applicant Tracking Systems, or promotional websites. Links to External Sites may be found in User Content available through TrueJobs (for example, Resumes or Job Ads). TrueJobs is not responsible or liable for any External Site, including availability or content. Links to External Sites may be removed at any time. Any concerns regarding an External Site should be directed to the responsible third party.

TrueJobs has no control over what happens on External Sites. If you visit an External Site and complete a transaction outside TrueJobs, you are entering into an agreement with a third party, alone and at your own risk. You are giving the third party your data directly, and your rights and their obligations are determined by its privacy policies and terms of service. TrueJobs disclaims all liability from anything that may occur when you utilize or transact with such third parties. We are additionally not responsible for any payment that may be asked of you by such third party.

TrueJobs may provide you with access to a link on TrueJobs to services or products offered and performed by a third party (“Third-Party Service”). For example, this service may be offered in the form of permitting a Jobseeker to request their own background check or permitting an Employer to request a background check of a Jobseeker. TrueJobs operates solely as a technical conduit, allowing the transmission of background checks sent by a background check Third-Party Service to you. Please note (and you acknowledge) that TrueJobs cannot and does not assemble, access, view, analyze, manipulate, alter, evaluate or store the background check reports provided by any background check Third-Party Service to you or to any other TrueJobs user.

If you choose to use the third-party link and its services or products, you are contracting directly with the Third-Party Service, and TrueJobs is not a party to this contract. Further, you agree to fully indemnify and defend TrueJobs for any claims arising out of your use of a Third-Party Service’s services or product provided to you by a Third-Party Service.

The Site may include information provided by third-party APIs, which is subject to additional terms and conditions imposed by those third parties. For example, the Site may include Google Maps features and content, which is subject to the current versions of: (1) the Google Maps/Google Earth Additional Terms of Service; and (2) the Google Privacy Policy. Company Page data from Japan may come from Toyo Keizai Shinpo Inc.

6. Creating and Accessing Your Account

Some areas of the Site require you to register, provide and verify an email address, or create an account. You agree to provide information that is true, accurate, current, and complete. You may not create multiple accounts, or create accounts by automated means.

TrueJobs encourages you to enable two-factor authentication (2FA) on your account where available. If you do not enable 2FA, you proceed at your own risk. You are responsible for the confidentiality and use of your username and password, which may not be shared. Your account is accessible by anyone with your username and password and who can answer your verification questions. If someone obtains unauthorized access to your account, they could contact users or take other actions through your account, and TrueJobs' ability to respond is limited.

If you change your phone number provided for 2FA or verification, the change may not be reflected everywhere on TrueJobs.ai, such as the phone number and opt-ins provided through a Job Seeker Profile. An Employer may still be able to contact you at the number in your Profile, if you have opted in to be contacted on that page.

TrueJobs may send you a notice relating to account security, such as informing you that you may have recently interacted with a compromised account. TrueJobs cannot and does not guarantee that such notices will always be sent or received, and you therefore agree that TrueJobs bears no responsibility for doing so. TrueJobs makes no warranty regarding, and disclaims any liability for, the accuracy, completeness, timeliness, or reliability of such notices.

You may be given the option to use a Passkey (such as a face scan or fingerprint) to sign in to your TrueJobs account. Passkeys are stored locally on your device, and their management are subject to your control. TrueJobs does not receive any biometric data or other information related to your Passkey. TrueJobs is not responsible for any collection, use, storage, processing, or loss of Passkey data nor is it responsible for any legal obligations related to such data. If you do not wish to use Passkey, you may use another method to sign in to your TrueJobs account.

7. Your Contact Information

As part of the Services, TrueJobs may contact you through your TrueJobs account or through other means such as email, telephone (including mobile phone), or postal mail, including with contact information that you may provide to TrueJobs or that TrueJobs may otherwise obtain from third-party sources.

By providing TrueJobs with a phone number, you confirm that you are the primary user and subscriber to the telephone number entered, and you expressly agree to receiving calls and texts at that number, including if it is a mobile number.

To stop receiving text messages at any time, reply to the text with STOP or contact TrueJobs Customer Support. DUE TO THE UNSTRUCTURED CONVERSATIONAL FORMAT OF THIS SERVICE, WE MAY NOT RECOGNIZE OTHER UNSUBSCRIBE ATTEMPTS. Texting STOP in response to an TrueJobs SMS alert will unsubscribe you from TrueJobs SMS alerts. However, you may continue to receive texts related to some offerings to which you have subscribed, such as Text to Apply and Hiring Events. In order to unsubscribe from these, you must respond STOP within the specific text flows of those offerings. Please note that replying STOP to any text message would unsubscribe you from text messages only, but you may still receive other communications from TrueJobs.

You may also revoke your consent to receive text messages by terminating the Agreement through closing your TrueJobs account. TrueJobs cannot be responsible for third parties to whom you have provided your phone number.

To stop receiving marketing or commercial emails from TrueJobs, or to manage your email preferences, you may do so by updating your email settings on your TrueJobs account. You may also opt out of marketing or commercial emails from TrueJobs by following the unsubscribe link in our messages.

In the United States, TrueJobs may make publicly available information aggregated from various sources searchable by third parties (like Employers) through the TrueJobs Resume Search Program or Smart Sourcing. We make that information available on a limited basis and for a limited time to help Employers find and connect with potential job seekers about an Employer’s Job Listings or job opportunities, and such information may not be used for any other purpose. You may remove your publicly available information from the Program and unsubscribe from receiving potential job opportunities from Employers by following the unsubscribe link in our messages.

Advertising

Subscriptions

Details regarding the subscription or plan are available on the Site at the time of purchase. If you purchase a subscription plan, you acknowledge and agree that your subscription will automatically renew and TrueJobs will charge you on a recurring basis until you cancel your subscription plan and such cancellation goes into effect, which may not be until the next billing cycle. These charges to your credit card or debits to your bank account will be made to the payment method chosen by you.

Pausing your subscription does not cancel it. Your subscription will continue to automatically renew after being unpaused. THERE ARE NO REFUNDS OR CREDITS FOR PARTIALLY USED BILLING CYCLES UNDER THE APPLICABLE SUBSCRIPTION PLAN. AMOUNTS FOR FUTURE PREPAID UNUSED BILLING CYCLES MAY RESULT IN A PRORATED REFUND OF THE UNUSED BILLING CYCLES, WHICH SHALL BE DETERMINED IN TrueJobs' SOLE DISCRETION. Following any cancellation, however, you will continue to have access to the service through the end of your current billing period.

Billing Policies

Invoices may be provided to you via electronic mail, unless otherwise specified by TrueJobs. To the extent permitted by law, if you have an unpaid or outstanding invoice or account balance for any TrueJobs product, TrueJobs reserves the right to suspend or terminate your use of that TrueJobs product as well as any other TrueJobs product, including but not limited to those TrueJobs products where you do not have an unpaid invoice or account balance. You waive all claims relating to charges unless claimed within 120 days after the charge (this does not affect your credit card or bank account dispute rights).

Any credit card, bank account information, and related billing and payment information that you provide to TrueJobs may be shared by TrueJobs with companies who work on TrueJobs' behalf, such as payment processors and/or credit agencies, for the purposes of verifying your account, checking credit, effecting payment to TrueJobs, and servicing your account. TrueJobs may also provide information in response to valid legal process, such as subpoenas, search warrants and court orders, or to establish or exercise its legal rights or defend against legal claims. TrueJobs may obtain updated payment information for credit and debit cards through payment card networks, card issuers or other third party sources. TrueJobs may use the updated card and bank account information to charge amounts you owe. TrueJobs shall not be liable for any use or disclosure of such information by such third parties. If your TrueJobs account has a credit card or bank account on file for one TrueJobs service, we will charge that same payment method for other purchases unless otherwise indicated by you.

Change of Address: If you have provided a billing address to us, and you change such billing address from an address within the United States to an address outside the United States, or from an address outside of the United States to an address inside the United States, you will continue to be bound by this Agreement with the same TrueJobs party for the remainder of the calendar month in which you made the change. Beginning on the first day of the next calendar month, you hereby agree that you will be bound by this Agreement with the applicable TrueJobs party identified in the first paragraph of this Agreement with respect to such new territory.

If your TrueJobs account has a credit card or other payment method on file, such as bank account information for ACH payment, TrueJobs may charge that payment method for any products or services you order, and for any other outstanding payments, including to correct billing errors.

Taxes

Charges are exclusive of all taxes and VAT. You are responsible for all taxes as applicable and appropriate. You are responsible for paying (y) all taxes and government charges, and (z) reasonable expenses and attorney fees TrueJobs incurs collecting late amounts. All withholding tax remittances to the government are your sole responsibility and TrueJobs shall have no liability whatsoever therefor. If you are in Japan, Japanese consumption tax will apply on the import of all TrueJobs products and services.

Refunds

Except as otherwise provided in this Agreement, TrueJobs may offer refunds for TrueJobs services for a period of four (4) months from the date of purchase. Notwithstanding the foregoing, TrueJobs will not provide refunds in case of abuse of our policies, and any and all refunds are ultimately at the sole discretion of TrueJobs.

You agree to pay (i) penalties for late payment as per contemporaneous US Federal Reserve interest rates plus 10%, or the maximum interest permitted by law, whichever is lower, and (ii) a statutory lump-sum indemnity for recovery cost, if provided for under applicable laws, and (iii) any reasonable expenses and attorney fees TrueJobs incurs collecting late payments.

9. Other Services

TrueJobs Apps. “TrueJobs Apps” means our downloadable applications available in device application marketplaces, such as the TrueJobs Job Search, TrueJobs Resume Search/Smart Sourcing, TrueJobs Employer, and TrueJobs Job Spotter. This Agreement applies to your use of any TrueJobs App. The legal entity responsible for the TrueJobs App is the one specified in this Agreement, even if the entity identified as the developer on an application marketplace is TrueJobs, Inc.

If you allow an TrueJobs App to use your device’s location service, the TrueJobs App may collect information based on your device’s geographic location. Some location data is linked to your account (for example, “coarse” location data collected by an iOS app). Other location data the TrueJobs Apps collect is not linked to your account (for example, “precise” location data collected by an iOS app) but is still used by TrueJobs.

Apple-Specific Terms. In addition to your agreement with the foregoing terms and conditions, and notwithstanding anything to the contrary herein, the following provisions apply with respect to your use of any mobile application version of the Site compatible with the iOS operating system of Apple Inc. (“Apple”, and such mobile application, the “App”). Apple is not a party to this Agreement and does not own and is not responsible for the App. Apple is not providing any warranty for the App except, if applicable, to refund the purchase price for it. Apple is not responsible for maintenance or other support services for the App and shall not be responsible for any other claims, losses, liabilities, damages, costs or expenses with respect to the App, including any third-party product liability claims, claims that the App fails to conform to any applicable legal or regulatory requirement, claims arising under consumer protection or similar legislation, and claims with respect to intellectual property infringement. Any inquiries or complaints relating to the use of the App, including those pertaining to intellectual property rights, must be directed to TrueJobs in accordance with the “Questions or Complaints” section above. The license you have been granted herein is limited to a non-transferable license to use the App on an Apple-branded product that runs Apple’s iOS operating system and is owned or controlled by you, or as otherwise permitted by the Usage Rules set forth in Apple’s App Store Terms of Service. In addition, you must comply with the terms of any third-party agreement applicable to you when using the App, such as your wireless data service agreement. Apple and Apple’s subsidiaries are third-party beneficiaries of this Agreement and, upon your acceptance of the terms and conditions of this Agreement, will have the right (and will be deemed to have accepted the right) to enforce this Agreement against you as a third-party beneficiary thereof; notwithstanding the foregoing, TrueJobs' right to enter into, rescind or terminate any variation, waiver or settlement under this Agreement is not subject to the consent of any third party.

E-Signature. The Site may offer e-signature options, which may be powered by a third-party service provider. By using e-signatures on the Site, you agree that your e-signature is intended to authenticate the document you are signing, and your e-signature will have the same force and effect as a manual signature. TrueJobs is not a legal record keeper. Your use of e-signatures is at your own risk, and it is your responsibility to ensure that your document is received and to retain your own copies.

Beta Program. TrueJobs may offer beta products or features on our Site, identified by the word “Beta” or “Test” (“Beta Products”). Beta Products may be offered in limited quantities, in limited locations, and for a limited time. TrueJobs may discontinue or cancel all or part of a Beta Product at any time without prior notice to you.

ANY BETA PRODUCT IS IN TESTING PHASE AND IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS AND IS BELIEVED TO CONTAIN DEFECTS. A PRIMARY PURPOSE OF TESTING A BETA PRODUCT IS TO OBTAIN FEEDBACK ON PERFORMANCE. YOU ARE ADVISED TO SAFEGUARD IMPORTANT DATA, TO USE CAUTION, AND NOT RELY IN ANY WAY ON THE CORRECT FUNCTIONING OR PERFORMANCE OF THE BETA PRODUCT.

If you have been invited to test a Beta Product, you agree that, unless otherwise specifically provided herein or agreed by TrueJobs in writing, any Beta Product constitutes confidential proprietary information of TrueJobs. You shall permit only authorized users to access the Beta Product. You agree not to transfer, copy, or disclose such confidential information without the prior written consent of TrueJobs.

Algorithmic Content. TrueJobs may make available content created in whole or in part by an algorithm (including “artificial intelligence” and machine learning algorithms), which may be generated in response to information you provide through the Site (“Algorithmic Content”). Algorithmic Content is a Beta Product under this Agreement. The use of Algorithmic Content is a rapidly evolving field of study and we are working to improve our use of Algorithmic Content to make it more accurate, reliable, safe, and beneficial. Given the variable nature of this type of content, Algorithmic Content is provided “as is” and TrueJobs makes no warranty that Algorithmic Content is appropriate, accurate, inoffensive, unbiased, non-infringing, legal, or safe, and disclaims all liability for Algorithmic Content.

Use of Algorithmic Content is entirely at your own risk. You must evaluate Algorithmic Content for accuracy and appropriateness for your use case, including using human review as appropriate, before using or sharing Algorithmic Content generated through the TrueJobs Site. By generating or using Algorithmic Content (for example, by providing content to the Site for the purpose of generating Algorithmic Content, or by adding Algorithmic Content to a job description or resume), you adopt, confirm, and ratify it. You agree that TrueJobs is not the author of Algorithmic Content, which may be provided by a third party.

You agree to take full responsibility for the Algorithmic Content and its use or misuse, including any inaccuracies, non-compliance with these Terms or the Site Rules, and any harm caused to you or anyone else. You agree to defend and indemnify TrueJobs from any claim arising from your generation or use of Algorithmic Content.

10. Use of Site by Minors

Generally, the Site is only for use by people aged 16 or over. However, some jurisdictions might have different restrictions as outlined below. In all jurisdictions, if you are under the legal age of majority in your jurisdiction, you must use the Sites under the supervision of your parent, legal guardian, or responsible adult, even if your age is above the TrueJobs permitted use age for that jurisdiction. By accessing the Site from anywhere, you represent and warrant that your age is above the TrueJobs age restrictions in your jurisdiction (e.g. over 16 in the United States, and over 18 in EEA). We adopt a range of measures to try to ensure that no information is knowingly solicited from individuals who do not meet the minimum age or any other applicable age requirements.

11. Disclaimer of Warranties

The Site may become unavailable in whole or in part at any time without notice. The Site may rely on third parties to provide services to TrueJobs, such as data hosting or processing vendors, and the Site could unexpectedly malfunction or become unavailable as a result.

To the fullest extent permitted by law, TrueJobs disclaims any and all responsibility or liability for the accuracy, content, completeness, legality, reliability, operability or availability of information or material displayed in or linked from the TrueJobs search results (including Jobs Listings) or otherwise made available on the Site by TrueJobs or third parties (including User Content), regardless of whether paid for or used for free. TrueJobs disclaims any responsibility or liability for the accuracy, content, completeness or reliability of information provided by TrueJobs for informational purposes only, including but not limited to, TrueJobs Analytics data like estimated applies or organic traffic, and salary information, or information that may come from a third party. You acknowledge you are not paying TrueJobs for the aforementioned information. TrueJobs disclaims any responsibility for the deletion, failure to store, mis-delivery, or untimely delivery of any information, emails, attachments or material (including User Content). TrueJobs does not guarantee that the Site will always be error free, safe, or secure. TrueJobs further disclaims any responsibility for any harm resulting from downloading or accessing any information or material on the Site or on other sites or services on the Internet accessed through the Site. Under no circumstances shall TrueJobs be liable to you or any third party on account of your use or misuse of or reliance on the Site. Additionally, under no circumstances shall TrueJobs be liable to you or any third party on account of your use or misuse of or reliance on any third party site or service you link to from TrueJobs' Site.

TrueJobs further disclaims all liability for any technical malfunction of the Site, including but not limited to failure of any telephone network or service, computer systems, servers or providers, computer or mobile phone equipment, software, failure of email delivery (including attachments), account login, or any other Services provided by TrueJobs as a result of technical problems or traffic congestion on the Internet or any third party website (including but not limited to Applicant Tracking Systems (ATSs)) or combination thereof, including injury or damage to your or to any other person’s computer, mobile device or other hardware or software, related to or resulting from using or downloading any Content in connection with the Site or Services. Under no circumstances will TrueJobs be responsible for any loss or damage to any content or personal injury or death, resulting from anyone’s use of the Site, Services, User Content, or third party applications, websites, software or content posted on or through the Site or transmitted to users or any interactions between users of the Site or Services, whether online or offline.

TrueJobs reserves the right to limit or terminate any and all Services and/or access to the Site in specific countries or regions, at any time, due to, or during, times of war, political upheaval or uncertainty, epidemic, pandemic, riot, insurrection, national or regional emergency, terrorism or threat thereof, or civil disorder.

Without limiting the foregoing, under no circumstances shall TrueJobs or its affiliates, or its or their third-party licensors, be liable or responsible, or be deemed to have defaulted under or breached this Agreement, for any delay or failure in fulfillment or performance resulting, arising out of or caused by, directly or indirectly, or results from acts, causes, forces or circumstances beyond its or their control, including, without limitation, the following force majeure events: (a) acts of God or natural catastrophes or forces, (b) flood, fire, storm, earthquake, epidemics or pandemics, explosion or other similar events; (c) war, invasion, hostilities (whether war is declared or not), terrorist threats or acts, riots, insurrections, other civil unrest or disturbances, military disturbances or sabotage; (d) government action, order, law or regulation or orders of domestic or foreign courts or tribunals; (e) actions, embargoes or blockades in effect on or after the date of this Agreement; (f) action by any governmental authority; (g) national or regional emergency; (h) strikes, labor disputes or stoppages or slowdowns or other industrial disturbances or shortage of labor or materials; (i) breakdown, interruptions, loss, fluctuations or malfunctions of utilities (including heat, light or air conditioning), communications, computers (software and hardware, and including, but not limited to, computer viruses), or telephone communication services; (j) internet, computer equipment, telecommunication equipment, electrical power or other equipment or mechanical failures or shortages; (k) loss of data due to power failures or mechanical difficulties with information storage or retrieval systems; (l) non performance of third parties; and (m) other events beyond the control of TrueJobs.

THE SITE, AND ALL CONTENT, PRODUCTS, FEATURES AND SERVICES AVAILABLE ON OR THROUGH THE SITE ARE PROVIDED “AS IS,” WITH NO WARRANTIES WHATSOEVER, EITHER EXPRESS OR IMPLIED. YOU USE TrueJobs AND THE SITE AT YOUR OWN RISK. TrueJobs AND ITS AFFILIATES, AND ITS AND THEIR THIRD-PARTY LICENSORS, EXPRESSLY DISCLAIM TO THE FULLEST EXTENT PERMITTED BY LAW ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OF PROPRIETARY RIGHTS, TITLE, SERVICE QUALITY, AND THAT THE SITE AND SERVICES PROVIDED WILL BE UNINTERRUPTED, ERROR FREE, SAFE, OR SECURE. TO THE FULLEST EXTENT PERMITTED BY LAW, TrueJobs AND ITS AFFILIATES, AND ITS AND THEIR THIRD-PARTY LICENSORS, DISCLAIM ANY WARRANTIES REGARDING THE SECURITY, RELIABILITY, TIMELINESS, AND PERFORMANCE OF THE SITE, AND ALL CONTENT, PRODUCTS, FEATURES AND SERVICES AVAILABLE ON OR THROUGH THE SITE. TO THE FULLEST EXTENT PERMITTED BY LAW, TrueJobs AND ITS AFFILIATES, AND ITS AND THEIR THIRD-PARTY LICENSORS, DISCLAIM ANY WARRANTIES FOR SERVICES OR GOODS RECEIVED THROUGH OR ADVERTISED ON THE SITE OR RECEIVED THROUGH ANY LINKS MADE AVAILABLE BY TrueJobs. TrueJobs IS NOT RESPONSIBLE FOR THE ACTIONS, CONTENT, INFORMATION, OR DATA OF THIRD PARTIES, AND YOU RELEASE US, OUR DIRECTORS, OFFICERS, EMPLOYEES, AND AGENTS FROM ANY CLAIMS AND DAMAGES, KNOWN AND UNKNOWN, ARISING OUT OF OR IN ANY WAY CONNECTED WITH ANY CLAIM YOU HAVE AGAINST ANY SUCH THIRD PARTIES.

YOU UNDERSTAND AND AGREE THAT YOU DOWNLOAD OR OTHERWISE OBTAIN MATERIAL OR DATA THROUGH THE USE OF THE SITE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGES TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM DOWNLOADING OR OBTAINING ANY SUCH MATERIAL OR DATA.

12. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, UNDER NO CIRCUMSTANCES SHALL TrueJobs OR ITS AFFILIATES, OR ITS OR THEIR THIRD-PARTY LICENSORS, BE LIABLE TO ANY PERSON ON ACCOUNT OF THAT PERSON’S USE OR MISUSE OF OR RELIANCE ON THE SITE. SUCH LIMITATION OF LIABILITY SHALL APPLY TO PREVENT RECOVERY OF INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, AND PUNITIVE DAMAGES OR ANY LOSS OF PROFITS, REVENUE, INTEREST, GOODWILL, LOSS OR CORRUPTION OF DATA OR ANY LOSS OF OR INTERRUPTION TO THE USER’S BUSINESS, WHETHER SUCH CLAIM IS BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), INDEMNITY, OR OTHERWISE, EVEN IF TrueJobs OR ITS AFFILIATES, OR ITS OR THEIR THIRD-PARTY LICENSORS, HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY REMEDY. SUCH LIMITATION OF LIABILITY SHALL APPLY WHETHER THE DAMAGES ARISE FROM USE OR MISUSE OF AND RELIANCE ON THE SITE, FROM RELIANCE OR DAMAGE CAUSED BY INFORMATION POSTED ON THE SITE, FROM INABILITY TO USE THE SITE, OR FROM THE INTERRUPTION, SUSPENSION, OR TERMINATION OF THE SITE (INCLUDING SUCH DAMAGES INCURRED BY THIRD PARTIES). THIS LIMITATION SHALL ALSO APPLY WITH RESPECT TO DAMAGES INCURRED BY REASON OF OTHER SERVICES OR GOODS RECEIVED THROUGH OR ADVERTISED ON THE SITE OR RECEIVED THROUGH ANY LINKS MADE AVAILABLE ON THE SITE. THIS LIMITATION SHALL ALSO APPLY TO THE COSTS OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, LOST PROFITS, OR LOST DATA, AND TO THE PERFORMANCE OR NON-PERFORMANCE OF THE SITE OR ANY INFORMATION OR MERCHANDISE THAT APPEARS ON, OR IS LINKED OR RELATED IN ANY WAY TO, THE SITE. SUCH LIMITATION SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY, AND TO THE FULLEST EXTENT PERMITTED BY LAW. TO THE EXTENT PERMITTED BY LAW, THE MAXIMUM AGGREGATE LIABILITY OF TrueJobs AND ITS AFFILIATES, AND ITS AND THEIR THIRD-PARTY LICENSORS, FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, SHALL BE LIMITED TO THE AMOUNT YOU PAID TrueJobs TO USE THE SITE.

If you are resident or located in Germany, the limitation of liability as set out above in this section shall be replaced in its entirety by the following:

TrueJobs' obligation to pay damages shall be limited as follows:

• (a) For damages caused by a breach of a material contractual obligation, TrueJobs shall only be liable up to the amount of the typically foreseeable damage at the time of entering into the contract; TrueJobs shall not be liable for damages caused by a breach of non-material contractual obligations.
• (b) The limitation as set out above under (a) shall not apply to damages caused intentionally or by gross negligence, culpably caused personal injuries nor to any liability under the German Product Liability Act and in case of any further mandatory liability. Furthermore, it shall not apply if and to the extent TrueJobs has assumed a guarantee.

If you are a Job Seeker located in Japan and subject to the Consumer Contract Act of Japan, and this Agreement constitutes a consumer contract within the meaning of the Consumer Contract Act of Japan, the limitation of liability as set out in this Agreement shall not apply to:

• (a) Full exemption from liability of TrueJobs or its affiliates, or its or their third-party licensors, to Job Seekers for damages arising from or related to use of the Site.
• (b) The partial exemption from liability of TrueJobs or its affiliates, or its or their third-party licensors, to Job Seekers for damages caused by a willful misconduct or gross negligence arising from or related to use of the Site.

13. Claims of Infringement

U.S. Copyright Infringement. The Digital Millennium Copyright Act of 1998 (the “DMCA“) provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under U.S. copyright law. If you believe in good faith that materials hosted by TrueJobs infringe your copyright, you (or your agent) may send us a notice requesting that the material be removed, or access to it blocked. The notice must include the following information as required by 17 USC. § 512(c)(3)(A): (a) a physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; (b) identification of the copyrighted work claimed to have been infringed (or if multiple copyrighted works located on the site are covered by a single notification, a representative list of such works); (c) identification of the material that is claimed to be infringing or the subject of infringing activity, and information reasonably sufficient to allow TrueJobs to locate the material on the site; (d) the name, address, telephone number, and email address (if available) of the complaining party; (e) a statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and (f) a statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. If you believe in good faith that a notice of copyright infringement has been wrongly filed against you, the DMCA permits you to send TrueJobs a counter-notice. Notices and counter-notices must meet the then-current statutory requirements imposed by the DMCA; see http://www.loc.gov/copyright/ for details. Notices and counter-notices with respect to the Site should be sent in writing to TrueJobs Copyright Notice, TrueJobs Tower 200 West 6th Street, Floor 36, Austin, TX 78701, USA (copyright @ TrueJobs.com) (remove spaces when sending email). We suggest that you consult your legal advisor before filing a notice or counter-notice. Also, be aware that there are penalties for false claims under the DMCA.

14. Reservation of Rights

You understand and acknowledge that TrueJobs or its affiliates, or its or their licensors, owns all right title and interest to the Site and all proprietary rights associated therewith. TrueJobs reserves all rights not specifically granted herein. You shall not modify any copyright notices, proprietary legends, any trademark and service mark attributions, any patent markings, or other indicia of ownership on the materials accessed through the Site, other than your User Content. Any use of materials or descriptions, any derivative use of the Site or its materials, and any use of data mining, robots, or similar data gathering and extraction tools is strictly prohibited. In no event may you frame any portion of the Site or any materials contained therein.

The materials on the Site are provided with “Restricted Rights.” Use, duplication, or disclosure by the Government is subject to restrictions as set forth in applicable laws and regulations. Use of the materials by the Government constitutes acknowledgment of TrueJobs' proprietary rights in them.

15. Miscellaneous

This Agreement constitutes the entire agreement between you and TrueJobs, and supersedes and replaces all prior or contemporaneous representations, understandings, and agreements, written or oral. If the Job Seeker Terms, Employer Terms, or Publisher Terms apply to your use of the Site, those terms shall control in the event of an inconsistency or conflict with these Terms of Service for All Users.

Each provision of this Agreement is a separately enforceable provision. If any provision of this Agreement is determined to be unenforceable, it shall be reformed to the extent necessary in order for this Agreement to remain in effect.

This Agreement cannot be modified or amended, except by a document signed by an authorized representative of each party. Your use of our Site through an agency or reseller arrangement does not exempt you from these Agreement terms. Written or phone communication between you and an TrueJobs employee is not a modification or amendment of this Agreement.

Any notices to TrueJobs must be sent to the applicable TrueJobs entity identified above via certified first class or air mail or overnight courier, and are deemed given upon receipt. Notice to you may be effected by sending email to the email address specified in your account, or by posting a message to your account interface, and is deemed received when sent (for email) or no more than fifteen (15) days after having been posted (for messages posted to your account interface).

You may not assign or delegate any of your rights or obligations hereunder without TrueJobs' prior written consent, and any such attempt is void. TrueJobs may freely assign or delegate its rights and obligations hereunder without notice to you. TrueJobs and you are not in a legal partnership, agency relationship, or employment relationship. When TrueJobs provides the Site or any related services to you, it is solely as an information service provider.

TrueJobs does not act as an employment agency by providing the Site or its tools. Except as otherwise agreed to in writing, nothing in the terms should be construed as creating any agency, partnership, joint venture or other form of joint enterprise, employment or fiduciary relationships between us and third parties. Any references to such third parties as “partner” does not indicate that such party has any authority to bind us to any agreements or representations on our behalf without our prior written consent.

“Including” means “including without limitation.”

16. Governing Law and Dispute Resolution

This Agreement will be governed as to all matters, including, but not limited to the validity, construction and performance of this Agreement, by and under the laws of Texas, United States. The courts located in Austin, Texas, United States, shall have exclusive jurisdiction of any disputes.

Despite the application of Travis County, Texas law, if you are a consumer resident in the EU, you also enjoy the protection of the mandatory provisions of the law of the country in which you have your habitual residence. The application of mandatory provisions limiting the choice of law and in particular the application of mandatory laws of the country in which you have your habitual residence, such as consumer protection laws, shall remain unaffected.

E. Digital Services Act (“DSA”)

This Section E pertains to TrueJobs' operations in the EU only, applies to users located in the EU only, and does not apply to users located elsewhere. In the event of any conflict with any other part of this Agreement, this Section E will control.

1. Recommender Systems

TrueJobs uses the following information to display Job Ads in recommender systems (as defined under the DSA) and to determine the relevant prominence of Job Ads within such recommender systems: information directly provided to TrueJobs such as profile information and resume, prior activity on TrueJobs, search terms and/or search location (“Main Parameters”). Prior activity on TrueJobs means actions that you have taken on the Site, for example, previous searches, jobs that you have clicked on, jobs that you have applied to, job alert emails that you have subscribed to and companies/roles in which you have expressed an interest. To modify or influence the search results you see, you can modify your search terms.

The Main Parameters are used by TrueJobs to target Job Seekers with Job Ads that are most suitable for them, based on information available to TrueJobs. The appearance of a Job Ad on your job search results page is not a guarantee that the Job Ad is suitable for you. TrueJobs ranks and orders Job Ads within search results based on a combination of remuneration paid to TrueJobs by Employers and the Main Parameters.

In the job search results page, the most significant criteria in determining the Job Ads suggested to the Job Seeker is the search terms. We place greatest significance on this parameter in order to surface the Job Ads that are most relevant for the Job Seeker (ie, those that a Job Seeker is most likely to click on or apply to). For all other Job Ad recommendations on the Site, the criteria determining the Job Ads suggested to Job Seekers are equally significant.

In the EU, we return search results in Resume Search/Smart Sourcing based on search terms, Job Ad data, prior activity of Resume Owners on TrueJobs and/or Resume Owner data. Resume Owner data refers to data provided by Resume Owners to TrueJobs, for example, their current job title and location. Prior activity of Resume Owners means actions that Resume Owners have taken on the Site, for example, jobs that Resume Owners have previously applied to or clicked on. The most significant criteria in determining the information suggested to users is search terms. These parameters are used to try to predict the probability that a Resume Owner will apply to a Job Ad and positively respond to an Employer

2. DSA “Advertisements”

All Job Ads are considered advertisements based on the ordinary meaning of that word. However, within the EU, the DSA states that information is an “advertisement” where it is “presented by an online platform on its online interface against remuneration specifically for promoting that information”. Therefore, as TrueJobs does not receive any monetary remuneration for free Job Ads, they do not constitute “advertisements” within the EU under the DSA. Within the EU, when TrueJobs receives remuneration specifically for promoting information, we include prominent markings identifying that information as an “advertisement.”

Employers cannot choose the main parameters TrueJobs uses to determine the recipient to whom a Sponsored Job is presented. Sponsored Jobs are presented to Job Seekers based on the Main Parameters set out above, and the Ad Transparency Information in each Sponsored Job reflects this.

Sponsored Jobs and Employer Branding Ads include “Ad Transparency Information”. Ad Transparency Information is generated and accurate as of the time that a user clicks on a Job Ad. The “Beneficiary” represents the natural or legal person on whose behalf the advertisement is presented. The “Sponsor” denotes the natural or legal person who paid for the advertisement, if that person is different from the Beneficiary. The Beneficiary and Sponsor are based on information available to TrueJobs and provided by Employers to TrueJobs. If you are an Employer, you confirm that the company name associated with your account accurately reflects the natural or legal person who pays for Job Ads or Employer Branding Ads linked to your TrueJobs account, and you agree to the publication of this name on the Site.

3. Identifying and Removing Fraudulent Accounts

TrueJobs uses automatic and manual means to identify and remove fraudulent accounts from the Site. TrueJobs implements rules to automatically flag potentially risky accounts for review by its moderators, and proactively uses various tools and subject matter expertise to manually identify accounts that the automatic system may miss.

Users can also proactively identify and report potentially fraudulent accounts and all other user-generated content on the platform, including job posts, company page content, and messages. These reports are reviewed by trained moderators.

4. Moderating User-Generated Content

TrueJobs also uses automatic and manual means to moderate user-generated content on the site, including implementing rules to automatically flag content that may not meet the standards set out in TrueJobs' policies and these Terms of Service. TrueJobs also proactively reviews user-generated content for compliance with its policies and these Terms of Service.

5. Misuse

TrueJobs may disable a user’s account, restrict a user’s ability to use all or parts of the Site, or take other action on a user’s account if the user engages in misuse of the Site. Misuse includes, but is not limited to, submitting unfounded reports of illegal content, submitting unfounded complaints, or posting illegal content. TrueJobs reviews instances of misuse on a case-by-case basis and considers the facts and circumstances of the misuse, including but not limited to the number of instances of misuse, the frequency of the misuse, and the gravity of the misuse. Further terms and conditions regarding moderation of User Content are set out in Section 2 of Terms of Service for All Users above.